The purpose of this position is to work closely with the Product Development and Sales teams on the development and lifecycle process of laminate flooring to meet customer needs.
• Set up and manage market intelligence database that includes competitive pricing,
specifications, specific market issues, new product requests and other relevant
market information.
• Work cross functionally for process improvements and other initiatives such as
value engineering
• Work closely with the operations team to make sure item launches run smoothly.
• Responsible for label creation and maintenance.
• Responsible for KSoft item creation and maintenance as well as ownership of item
specification sheets and other product related support items.
• Participate in and review all first-article production runs, assuring compliance with
market requirements and approving first article runs in production.
• Compile market comparisons of flooring quality and analyze risks.
• Handle daily inquiries from internal departments regarding product issues
• Maintain product data on customer web pages including product descriptions,
product specifications, warranty information, pricing, and product overview.
• Coordinate all sampling for customer meetings, product planning and execution.