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Neo Security Inc

Sr. Marketing Operations Manager

LocationUSA, Boston, MA - Remote Considered
Work moderemote
Typefull-time
DepartmentMarketing
Company size11+ people
First seen1mo ago
Last seen3d ago
About the Role
We’re hiring a Senior Marketing Operations Manager to build and own the foundation of our marketing engine. This is a highly technical, high-ownership role: you’ll architect the marketing tech stack, define MQL scoring and lead lifecycle logic, manage system integrations, and ensure our data flows cleanly from first touch to closed-won. You’ll report to the head of marketing and work closely with Sales, RevOps, and Finance.
The right person is as comfortable in a MAP workflow builder as they are presenting pipeline attribution data to leadership.
Responsibilities
Marketing Infrastructure & Tech Stack
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Own, administer, and continuously improve the marketing tech stack — MAP, CRM, intent data, enrichment, and more
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Evaluate, onboard, and integrate new tools as the business scales
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Maintain data integrity across all systems: deduplication, normalization, and routing logic
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Document all processes, workflows, and system configurations
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Partner with IT and Security on procurement, SSO, and data compliance requirements
Lead Scoring & MQL Management
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Design, implement, and iterate on behavioral and demographic MQL scoring models
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Define and own the lead lifecycle: from raw inquiry through MQL, SAL, and SQL
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Build and maintain lead routing and assignment rules in partnership with Sales Ops
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Monitor score decay, conversion rates, and funnel velocity — optimize continuously
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Establish SLAs between Marketing and Sales for lead follow-up and feedback loops
System Integrations
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Own the MAP-to-CRM integration (Marketo or HubSpot) and ensure bi-directional sync reliability
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Manage integrations with third-party tools: intent platforms (6sense, Bombora), enrichment (Clearbit, ZoomInfo), chat, webinar, and events tech
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Partner with RevOps on attribution modeling and multi-touch reporting
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Troubleshoot and resolve integration failures and data sync issues proactively
Reporting & Analytics
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Build and maintain dashboards for pipeline contribution, campaign performance, and funnel metrics
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Own marketing’s relationship with the data warehouse — work with BI/Data teams to ensure clean marketing data feeds
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Provide weekly and monthly reporting to marketing leadership on MQL volume, conversion rates, and velocity
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Support quarterly business reviews with pipeline attribution analysis
Campaign Operations
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Partner with Demand Gen to build, QA, and deploy campaigns across email, paid, and lifecycle channels
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Own email deliverability, list hygiene, and database health
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Manage operational compliance: CAN-SPAM, GDPR, CCPA opt-in/out workflows
Requirements
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5–8 years in Marketing Operations, Revenue Operations, or a closely related role in B2B SaaS
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Expert-level experience with Marketo or HubSpot (certification preferred) and Salesforce CRM
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Hands-on experience building or significantly rebuilding an MQL scoring model
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Strong understanding of lead lifecycle design, funnel metrics, and attribution methodologies
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Experience managing complex MAP-to-CRM integrations and third-party tool connections
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Comfortable with SQL or working alongside data/BI teams to pull and validate data
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Highly organized and process-driven — you document everything
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Strong communicator who can translate technical concepts for non-technical stakeholders
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Bachelor’s degree in Marketing, Business, Information Systems, or equivalent experience
Nice to Have
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Experience building a marketing tech stack from an early or mid-stage starting point
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Familiarity with intent data platforms (6sense, Bombora, G2)
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Experience with ABM program operations
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Working knowledge of data warehouses (Snowflake, BigQuery) and BI tools (Looker, Tableau)
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Prior experience at a cybersecurity company
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