We are hiring a Senior Product Manager for Applied AI and Machine Learning — a hands-on, deeply technical product leader who will own the AI/ML product roadmap for our Operator Suite and define, prototype, and evaluate the models behind it. This is a hybrid role that combines senior product ownership with individual-contributor depth across forecasting, dynamic pricing, route and operational optimization, real-time decisioning, and modern LLM-based applications.
Our Operator Suite is the operational command center that venue teams use to plan events, price and distribute parking, run event-day operations, and analyze performance. It sits within a broader B2B product line that also includes on-site point-of-sale and access-validation technology and a presell and distribution product for parking passes — all reporting into the Senior Director of Product. This role owns the Operator Suite specifically, and leads the AI/ML work that turns a decade of proprietary venue and event data into commercial value.
Part 1 — Lead Product Manager, Operator Suite. Define and execute the strategy, roadmap, and delivery of the Operator Suite — the operator-facing component of our market-leading B2B product line for venue operators, destinations, and parking partners.
•
Develop a deep understanding of our customers, the live-events and parking industry, the competitive landscape, and JustPark’s commercial priorities to inform product strategy.
•
Own the vision, strategy, and multi-quarter roadmap for the Operator Suite, sequenced against measurable customer and business outcomes.
•
Partner with Engineering, Design, and Data to run discovery, define product requirements, and lead execution from concept through launch, adoption, and scale.
•
Define the input and output KPIs that determine success for the Suite, and hold the cross-functional team accountable to hitting them.
Part 2 — AI/ML Product Leader. Own the AI portfolio across the Operator Suite: pre-event planning and setup optimization, live-event dynamic pricing and routing, and post-event analytics and optimization. Start by applying commercial LLMs and best-in-class third-party forecasting tools to our proprietary data; evolve to conceiving, validating, and launching proprietary predictive and generative models tuned to the economics of live events. You will operate as a hands-on individual contributor across data science and machine learning — scoping problems, building prototypes, running evaluations, and driving candidates to production — while partnering closely with our central Data and Data Science organization on architecture, scaled deployment, and shared ML infrastructure.
•
Set and drive the AI product vision, strategy, and roadmap for the Operator Suite, from research prototype through commercial launch and continuous iteration.
•
Personally scope, prototype, and evaluate models — reading the research, writing the notebooks, interrogating the offline metrics, and pressure-testing the online experiment design — alongside our Data Science and ML Engineering partners.
•
Establish rigorous evaluation frameworks — golden datasets, offline benchmarks, backtests, A/B and switchback experiments, and human evaluation rubrics — that define product quality before launch and safeguard it after.
•
Design the data flywheel so that every production deployment generates the signals, labels, and telemetry needed to train and improve the next generation of models.
•
Partner across the organization to set the standard for how JustPark builds AI products: prompt and evaluation hygiene, guardrails, model governance, and the AI-native discovery practices the wider organization will adopt.
This is either a fully remote or a hybrid role, for the latter, requiring three days per week in office, based in Dallas, TX. You will partner closely with Engineering, Design, Data Science, Customer Success, Sales, and Marketing.