Patient Administrator (Emirati)
Read straight from King's College's careers page, verified 3d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationDubai, United Arab Emirates
Work modeon-site
Typefull-time
SeniorityEntry
Company size1,001–5,000 people
First seenNov 3, 2026 · 3d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Strong written and verbal communication skills
Exceptional customer care and face-to-face interaction abilities
Capability to work flexibly under pressure
Collaborating effectively with team members and external contacts
A graduate degree is preferred
Experience in a medical environment is advantageous
Responsibilities
Key Responsibilities:
•
Ensure the reception desk is always manned, greet patients, usher and guide them according to clinical pathways, and respond to their needs promptly.
•
Communication: Provide accurate verbal and written information, answer queries about services, and handle telephone inquiries professionally and politely within five rings, adhering to established protocols.
•
Patient Safety and Feedback: Ensure patient and visitor safety by following emergency protocols and encourage feedback through satisfaction surveys.
•
Payment Management: Collect payments accurately at the cash desk and double-check doubtful transactions.
•
Administrative Support: Assist the Administrator Manager with smooth administrative operations, maintain the availability of medical notes, and organize documents effectively.
•
Confidentiality and Compliance: Uphold privacy, dignity, and confidentiality in all interactions, ensuring compliance with data protection legislation and internal policies.
•
Quality and Audit Participation: Engage in quality audits and comply with HCA requirements to enhance service delivery.
Requirements
Qualifications and Skills:
•
A graduate degree is preferred; experience in a medical environment is advantageous.
•
Strong written and verbal communication skills, with exceptional customer care and face-to-face interaction abilities.
•
Capability to work flexibly under pressure, collaborating effectively with team members and external contacts.
About the role
Overall, the Patient Administrator plays a crucial role in fostering a positive patient experience and maintaining efficient operational procedures within the organization.
If you are a dedicated professional committed to quality and efficiency, we encourage you to apply.
Hiring process
The submission deadline is Monday, 19-May-2025. Only selected candidates will be contacted.
More roles at King's College