The successful candidate must:
· Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner.
· Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
· Demonstrate effective interpersonal, organizational and time management skills.
· Ability to identify sensitive issues and maintain confidentiality.
· Ability to demonstrate understanding of and empathy toward cultural differences. Must be sensitive to and respectful of cultural and lifestyle diversity.
· Demonstrated ability to work both independently and under supervision.
· Experience working with diverse populations, including those experiencing mental health and addictions.
· Ability to maintain confidentiality in all matters pertaining to clientele and staff of The Salvation Army.
· Demonstrated ability to use sound judgment when making decisions.
· To communicate effectively and efficiently in a positive manner as it relates to all levels of interaction with colleagues, clients and community.
· Experience with or willingness to learn program specific software such as Link2Feed.
· A high degree of proficiency in duties as well as being able to handle and prioritize numerous tasks and evident desire for self-development, ability to follow detailed instructions.
· Sensitive and empathetic to vulnerability of clientele.
· Self-motivated and disciplined.
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Have knowledge of Microsoft Office, including Word, Excel, Publisher, and PowerPoint