Bilingual (English/Spanish) IT Support Analyst
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Before you apply
LocationDSI - Jean, NV
Work modeon-site
Typefull-time
Company size10,000+ people
PostedNov 3, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Fluency in both English and Spanish
Excellent communication and interpersonal skills
Ability to install, modify, and repair hardware and software systems
Ability to provide technical support and training
Ability to solve incidents reported by users, internal IT colleagues or by system alerts
Ability to understand user needs and provide exceptional customer service
Ability to establish trust with employees at all levels
Skills
ITSM system
The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.
We are currently seeking applications to fill the following job opening:
Company:
Asahi Kasei America, Inc.
Job Description:
We are seeking a Bilingual IT Support Analyst to install, modify, and repair hardware and software systems while providing technical support and training to ensure smooth computer operations that enable end users to perform their business tasks effectively. This position requires fluency in both English and Spanish, as the successful candidate will regularly support and communicate with a bilingual workforce.
Responsibilities
You will solve incidents reported by users, internal IT colleagues or by system alerts, as well as be assigned local or global project work. All incidents and requests to be tracked in ITSM system.
While technical expertise is a key component of this role, the Bilingual IT Support Analystmust also be adept at building strong relationships across the organization. Success in this position requires excellent communication and interpersonal skills, along with the ability to understand user needs, provide exceptional customer service, and establish trust with employees at all levels. By combining technical knowledge with a customer-focused approach, the analyst plays an important role in delivering a positive user experience and strengthening confidence in IT support services.