Technical Support Engineer
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Before you apply
LocationManila
Company size1,001–5,000 people
PostedSep 15, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Provide technical support to customers, field engineers, and certified technicians
Diagnose, troubleshoot, repair, and debug complex computer systems and/or software
Respond to situations where standard documented processes have failed
Report design, reliability, and maintenance problems or bugs to design engineers/software engineering
May be involved in customer training and installations
Provides direct support to customers/users where the product is highly technical or sophisticated
User may have a technical background
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
Responsibilities
Provides technical support to customers, field engineers, and certified technicians who are diagnosing, troubleshooting, repairing, and debugging complex computer systems and/or complex software. Responds to situations where standard documented processes have failed to isolate or fix problems in malfunctioning equipment and software. Reports design, reliability, and maintenance problems or bugs to design engineers/software engineering. May be involved in customer training and installations. Provides direct support to customers/users where the product is highly technical or sophisticated in nature, such as with systems level software, and where the user may have a technical background.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us*!*