Italian-Speaking Back Office Gaming Support - Work from Home in
LocationBulgaria
Work moderemote
Typefull-time
SeniorityEntry
DepartmentCyriel
Company size10,000+ people
PostedAug 19, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
C1/C2 level of Italian, both written and verbal
High level of English
Valid EU passport or valid Bulgarian work permit
Living in Bulgaria or willing to relocate
Native language and nationality clearly listed in CV/Cover Letter
Benefits
Health insurance
Paid training
Career development
Relocation package
Location: Bulgaria (Relocation Opportunity Available)
About the role
Job Type: Full-Time (40 hours per week)
Description: An Italian-speaking Back Office Gaming Support Agent provides administrative and operational support for online gaming platforms. The role involves reviewing player accounts, verifying documents, investigating transactions, resolving account-related issues, monitoring compliance procedures, and responding to customer enquiries in Italian, ensuring a safe, secure, and positive gaming experience.
Full, paid training is provided.
Why Choose Bulgaria? Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country’s charming smaller cities, you’ll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighbouring European destinations. Bulgaria’s welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.
Requirements
· You must have a C1/C2 level of Italian, both written and verbal, and a high level of English.
· Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter.
· You must have a valid EU passport, or valid Bulgarian work permit.
· You must be either living in Bulgaria, or willing to relocate there. We offer a relocation package for successful candidates living abroad.
Benefits
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
More roles at Mercier Consultancy
Turkish-Speaking Player Support Specialist: Work from Home in BulgariaSwedish-Speaking Customer Service Agent For Dyson - Work from Home In GreeceSpanish-Speaking Player Support Specialist: Work from Home in BulgariaSwedish-Speaking Customer Service Agent For Singapore Airlines in Athens, GreeceSpanish-Speaking Customer Service Agent In Greece Wanted For Booking.com