Security / Door Host / Guest Services - House of Blues Houston
LocationHouston, TX, USA
Work modeon-site
Company size10,000+ people
First seen1w ago
Last seen4d ago
Job Summary:
Job Summary:
Responsibilities
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Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.
Essential Functions:
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Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
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Prevent and resolve altercations among guests
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Lead guests and other employees in emergency evacuation procedures and provide assistance
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Maintain control by circulating through your work area throughout the shift
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Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
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Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
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Enforce House policy regarding photos/videos/recording devices
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Safeguard against theft and property damage
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Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
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Set up area before opening (stanchions, table configuring, etc.)
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Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift
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Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Job Qualifications:
Required:
Requirements
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Ability to work late hours
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Flexible schedule
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3 years work experience interacting with people in a positive environment
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Read, write and speak English fluently
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Must be able to lift or move up to 25 lbs using proper lifting techniques
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Tolerance of all cultures, music and art forms
Preferred:
Nice to have
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Bi-lingual
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Cash handling experience
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Experience recognizing valid ID’s
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Experience in a live music environment
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Self defense training
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Experience using metal detection equipment
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EMT or other medical background
Physical Demands/Working Environment:
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Working environment is fast-paced, often loud and stressful
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Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors
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Must be able to lift or move up to 25 lbs using proper lifting techniques