CSR ( Financial Ops Recovery Spec I )
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LocationPHL-Taguig City-Alliance Global Tower, 11th Ave, Corner 36th St, Uptown Bonifacio
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–2 yrs
Company size1,001–5,000 people
PostedNov 4, 2026 · 3d ago
Verified live34m ago
At a glanceSummarised by Seekless from the posting.
H.S. diploma
1-2 years of claims processing and/or customer service experience
Associate degree
Position Title:
CSR ( Financial Ops Recovery Spec I )
Shift:
Job Description:
Responsible for setting up and adjusting claims overpayments that have been previously identified. May do all or some of the following in relation to cash receipts, cash application, claim audits, collections, overpayment vendor validation, and claim adjustments. Primary duties may include, but are not limited to: Reviews and validates paid claims for overpayments using various techniques including system-based queries, specialized reporting, or other research. Determines and calculates amount of overpayments and processes refunds. Researches voluntary refunds for accuracy. Requires accurate balancing of all accounts. Responsible for more routine issues. May work with internal staff from other departments to ensure customer satisfaction. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable balances and all other cash applications. Requires a H.S. diploma; 1-2 years of claims processing and/or customer service experience; or any combination of education and experience, which would provide an equivalent background. Associate degree preferred.
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