Social Service Technician
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Before you apply
LocationMissoula
Work modehybrid
Typefull-time
SeniorityEntry
Experience2+ yrs
DepartmentChild and Family Services Division
Company size10,000+ people
First seenOct 22, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Knowledge of child development
Knowledge of parenting skills
Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children
Ability to be aware of others’ reactions and understand why they react as they do
Ability to communicate both orally and in writing
Ability to maintain confidentiality
Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs
High school diploma or equivalent
Two years of social services work experience, or other directly-related work experience working with children and families in difficult and sometimes volatile situations
Experience working with triable government entities and/or other organizations of native peoples
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended
Skills
spreadsheet
word processing
database
email
internet
Benefits
Health insurance
Retirement plans
Paid vacation
Sick leave
Holidays
Work life balance
Hiring process
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.
About the role
This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include: 1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana’s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
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Knowledge of child development.
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Knowledge of parenting skills.
•
Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children.
•
Ability to be aware of others’ reactions and understand why they react as they do.
•
Ability to communicate both orally and in writing.
•
Ability to maintain confidentiality.
•
Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.
•
Meet minimum qualifications:
•
High school diploma or equivalent.
•
Two years of social services work experience, or other directly-related work experience working with children and families in difficult and sometimes volatile situations.
•
Other combinations of related education and work experience may be considered on a case-by-case basis.
•
Experience working with triable government entities and/or other organizations of native peoples is highly preferred.
How to Apply
To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the “relevant document” box to ensure your attachments are uploaded correctly to your application for this position.
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Cover Letter
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Resume - must include previous Supervisors and contact information
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References
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Supplemental Question: How has your education and/or work experience prepared you to be successful at this job?
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.
Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
Legal
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.