WIC Assistant - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p)
LocationIndependence Clinic
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentWIC Program
Company size10,000+ people
PostedSep 29, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
Strong interpersonal and customer service skills
Ability to maintain confidentiality and handle sensitive information appropriately
Ability to build positive relationships with participants, coworkers, and community partners
Basic computer skills and data entry experience
Bilingual competency
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Please log into myWORKDAY to search for positions and apply.
WIC Assistant - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p)101 Truman Medical Center
Job Location
Independence ClinicIndependence, Missouri
Department
WIC Program
Position Type
Full time
Work Schedule
7:30AM - 5:00PM
Hours Per Week
36
Job Description
The WIC Assistant is often the first point of contact for participants and families and plays a vital role in delivering exceptional customer service within the WIC program. This position supports clinic operations by scheduling appointments, determining eligibility, maintaining participant records, and ensuring participants receive timely and accurate services. The WIC Assistant helps create a welcoming environment while supporting the health and well-being of women, infants, and children.
Responsibilities
Key Responsibilities
•
Welcome participants and provide excellent customer service in person and by phone.
•
Schedule and manage appointments, including follow-up for missed appointments and referrals.
•
Screen new participants and collect information to determine WIC eligibility.
•
Maintain accurate participant records and update information in the State WIC database.
•
Explain WIC benefits and issue food instruments according to program guidelines.
•
Assist with clinic flow, participant communications, and administrative support functions.
•
Collaborate with WIC team members to ensure efficient clinic operations and positive participant experiences.
•
Travel to other WIC clinic locations as needed to provide coverage.
•
Support compliance with agency, state, and federal policies and procedures.
Requirements
Minimum Requirements
•
High school diploma or equivalent.
•
Strong interpersonal and customer service skills.
•
Ability to maintain confidentiality and handle sensitive information appropriately.
•
Ability to build positive relationships with participants, coworkers, and community partners.
•
Basic computer skills and data entry experience.
Nice to have
Preferred Qualifications
•
Bilingual competency.
Join Our Team
If you enjoy helping families, providing outstanding customer service, and making a positive impact in your community, we encourage you to apply and become part of our WIC team.
This position is at the Independence Clinic
Hours are Monday-Thursday, 7:30-5:00
More roles at University Health
Patient Care Technician (PCT) - Emergency Department - Truman Medical Center (FT 10am-10pm)Clinic Access and Scheduling Coordinator - Neurology ClinicSonographer (PRN) - Medical Imaging - UH Lakewood Medical Center (varied shifts)Clinical Nurse RN - Emergency Room - Truman Medical Center ( PRN Varied Shifts)Registered Nurse (RN)- Lakewood Medical Center- Float Pool (3 days/wk, 7a-7p)