Technical Service Specialist
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Before you apply
LocationPakistan - Karachi
Work modeon-site
Typefull-time
SeniorityMid
Experience4–5 yrs
DepartmentField Services
Company size10,000+ people
PostedOct 27, 2026 · 1w ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree; preferably BE/ME in Biomedical/Electrical/mechanical
Minimum of 4-5 years’ experience in relevant field
Proven track record in a similar position supported by management and customer references
Successful engagement with customers, specifically lab staff
Technical expert for product line responsibility
Ability to identify and drive resolution of issues
Strong experience in use of analytical tools and software
Computer expertise including word processing, spread sheet and database management applications
Strong communications skills both verbal and written
Skills
analytical tools
word processing
spreadsheet
database management
JOB DESCRIPTION:
**Position:**Technical Service Specialist
**Division:**Core Diagnostics
**Location:**Islamabad
Job Summary:
The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.
Major Responsibilities:
•
Provide first line service to customers (service interventions which may require less than 4 hours labor time)
•
Schedule and perform planned/predictive maintenance (PM/PdM) activities
•
Schedule, perform and document hardware and software updates (TSBs)
•
Assist with instrument installations and deinstallations
•
Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district
•
Travel within the service area
Education/Knowledge & Experience:
•
Bachelor’s degree; preferably BE/ME in Biomedical/Electrical/mechanical
•
Minimum of 4-5 years’ experience in relevant field
•
Proven track record in a similar position supported by management and customer references
•
Successful engagement with customers, specifically lab staff
•
Technical expert for product line responsibility
•
Ability to identify and drive resolution of issues
•
Strong experience in use of analytical tools and software
•
Computer expertise including word processing, spread sheet and database management applications
•
Strong communications skills both verbal and written
The base pay for this position is
N/A
Legal
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
Pakistan > Karachi : Opp: Radio Pakistan Transmission, Hyderabad Road, Landhi
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Not Applicable