• Execute social and digital campaign strategies, analyze campaigns performance and perform optimizations
• Make credible strategic recommendations that drive clients’ business objectives, and identify and resolve problems in a client-centric environment
• Provide accountability for pacing and managing account budgets
• Providing regular input of ideas for best practices and adoption of new features or processes
• Helping to create and deliver campaign overview reports in a timely fashion
• Proactively find new ways to build the client’s business and grow the account
• Master and maintain knowledge of client’s business, competition, and latest industry news and trends
• Continually learn and enhance skills related to performance media methodologies and platforms Account Management:
• Supports media team in management of client digital media – delivering key data / budgets / details as needed
• Builds relationships with clients where relevant; sets and manages expectations of client and internal teams, especially to ensure optimal time scale to deliver quality work and service
• Responsible for ensuring all digital campaigns are invoiced to the client in an accurate and timely manner, understanding and communicating under/over delivery to Digital Media Manager and Account Team
• Knowledge of key platforms and how to utilize effectively to put together insights which can aid wider team and client planning
• Building relationships with key platform partners and attending industry events as needed to stay up to date with new media / trends / technology / test features