What a Great Candidate Looks Like
You combine product instinct with the ability to build and ship. You’ve created consumer-facing products and AI-powered workflows in production — not just prototypes. You use AI tools like Claude Code to turn ideas into working solutions without relying heavily on others. You don’t need to be a professional engineer — but you need to be capable of achieving outcomes through AI-assisted building. You’ve operated in logistics, delivery, or marketplace environments where the product intersects with physical operations and real-time decision-making.
You are a builder, not just a delegator. You default to speed, instrument everything, and iterate based on data. You earn trust through output, not politics.
You think in systems. You can see how a change in notification logic affects contact rate, which affects support staffing, which affects cost per package. You translate that systems thinking into product decisions that engineers can build and operators can execute.
You obsess over the consumer experience. The bar for this role isn’t “functional” — it’s “delightful”. You don’t settle for seamless; you build experiences that surprise and earn trust. You understand that in a world where delivery is commoditized, delight is the differentiator.
You are an exceptional communicator with high ownership. You present clearly to executives, write PRDs that engineers actually read, and earn credibility with operators by deeply