Surgery Imaging Field Engineer 1
Read straight from GE HealthCare's careers page, verified 2d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
SalaryNo pay range posted
LocationRemote
Also inDenver CO area
Work moderemote · United States
Typefull-time
SeniorityEntry
Experience4+ yrs
DepartmentEngineering
Company size10,000+ people
PostedOct 30, 2026 · 1w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and minimum 4 years experience servicing electronic equipment
Experience with Web applications as well as Microsoft suite of products
Must have and maintain a valid Driver's License
Willingness to be available 'after hours', or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary
Complete on-time and accurate Installations, Preventative Maintenance, FMIs and/or ISIs
Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment while developing skills to work alone
Effectively communicate and partner with teammates and colleagues
Effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner
Serve as a member of the account community for key accounts
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business
Keep up to date with competitor information and market trends
Answer service calls independently without assistance within one year of employment
Skills
Web applications
Microsoft suite
Benefits
Company car
Job Description Summary
Enable Precision Care World-Class Customer Service by providing GEHC Surgery (OEC Imaging Role) region-based support for a single modality to GE HealthCare Field Engineers. This is a technical role that operates at the intersection of serviceability, profitability and customer experience. For this role the “full package world-class Field Engineer” is desired – great customer skills, great teammate, sound technical background and solid administrative practices.
This role requires the candidate to work onsite at our customer locations in the Denver CO area. To provide onsite customer support, a company car will be provided, and the candidate needs to be willing to work in the Colorado area.
Job Description
Responsibilities:
•
Learn to complete on-time and accurate Installations, Preventative Maintenance, FMIs and/or ISIs.
•
Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment while developing skills to work alone.
•
Effectively communicate and partner with teammates and colleagues.
•
Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
•
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
•
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
•
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
•
Serve as a member of the account community for key accounts.
•
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
•
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
•
Keep up to date with competitor information and market trends.
•
Answer service calls independently without assistance within one year of employment.
Required Qualifications:
•
Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment.
•
Experience with Web applications as well as Microsoft suite of products.
•
Must have and maintain a valid Driver’s License.
•
Willingness to be available ““after hours””, or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.