What Success Will Look Like
By Day 7 — You have completed onboarding, learned Arya’s product suite in depth, and reviewed the current enterprise customer roster. You understand which agents are deployed where, and have met internal stakeholders across Deployment, Product, and Success.
By Day 15 — You have met with key enterprise customer stakeholders and built working notes on goals, structure, and existing automation workflows. You can clearly articulate the top three enterprise customers’ priorities, open projects, and key challenges. You have shadowed at least three customer meetings and documented early insights into what “success” looks like for each.
By Day 30 — You have developed initial “Enterprise Account Profiles” for each major customer, including operational objectives, automation opportunities, and success metrics. You have drafted the first AI Success Roadmap for one customer and are partnering with Deployment and Product to begin delivering measurable wins. Early trust is built with customer champions.
By Day 60 — You are running standing enterprise success meetings with at least three accounts, have delivered one executive-level business review, and are tracking metrics tied to ROI, adoption, and expansion potential. You have surfaced consistent enterprise pain points and proposed one cross-customer playbook or process improvement to leadership.
By Day 90 — You are fully leading enterprise success across multiple customers. Each has a clear roadmap, active ROI tracking, and visible wins. You have authored the first version of the Enterprise Success Framework to standardize how Arya manages large, complex accounts. Enterprise customers now see Arya as a strategic partner, not just a product vendor.
•
Think Like a Customer — Understand their workflows, pressure points, and politics before proposing solutions.
•
Take Big Swings — Identify one major transformation opportunity at each enterprise account.
•
Find Small Wins Every Day — Show tangible progress weekly, even on complex rollouts.
•
Be Prepared — Enter every customer touchpoint with data, clarity, and purpose.
•
Communicate Simply — Turn complexity into clear actions and simple language.