Autonomy: Manages one or more small-scale, developed or mature programs with well-defined program plans and delivery methodologies.
Is accountable for overall program process, performance, and customer satisfaction.
Organizational Impact: Provides input to establishing program objectives, timelines, milestones, and budgets .
Recommends new policies and procedures that affect program management.
May have budget accountability for one or more programs.
Program decisions are generally made only after consultation with higher level management.
Innovation and Complexity: Problems faced are difficult, and require detailed information gathering, analysis and investigation to understand the problem.
Problems typically impact multiple workstreams, departments or specialties .
Modifies programs management processes to improve program.
Communication and Influence: Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team.
Solves issues through information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties on program execution plans.
Leadership and Talent Management: Leads, directs and reviews the work of a team of professionals and/or vendors who exercise latitude and independence in their assignments.
Direct involvement in daily tasks necessary for successful program execution.
Not directly responsible for hire or fire decisions and people management.