Dispatcher- Chicago
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Before you apply
Salary$49k – $68k
LocationCHICAGO TERMINAL, United States
Work modeon-site
Typefull-time
SeniorityMid
Experience2–4 yrs
DepartmentOperations & Skilled Trades
Company size10,000+ people
First seenNov 3, 2026 · 2d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
Knowledge of DOT rules and regulations
Current in DOT certification/training
Experience dispatching, scaling trucks and calculating loads according to DOT regulations
Excellent math skills (addition, subtraction, multiplication, division, percentages and fractions)
Proficient in Excel, Data Entry and Outlook
Knowledge and ability with systems such as SAP and/or any other inventory systems
Very detailed oriented and ability to problem solve and troubleshoot
Ability to work in a fast-paced environment with multi-tasking and shifting priorities
Manage the dispatching office with minimal supervision
Able to perform work as directed by management
Excellent customer service skills
Ability to work from written and verbal instructions
Ability to work with a team, take direction from supervisors, adhere to work schedules, focus on details, follow work rules
Ability to work quickly, independently and accurately under pressure
Maintain regular, dependable attendance and high level of performance
College experience
2-4 years of experience working in the liquids terminal industry
Ability to walk up and down stairs, stand for extended periods, carry up to 25 pounds
Willingness to work scheduled and unscheduled overtime
Skills
Excel
Data Entry software
Outlook
SAP
inventory systems
Benefits
Health insurance
Prescription drug
Dental
Vision
Flexible spending account
Health savings account
Life insurance
Accidental death insurance
Disability insurance
Supplemental life insurance
Retirement plan
401(k)
Pension
Paid time off
Paid parental bonding leave
Paid holidays
Flexible work schedule
What We Are Looking For
Develop and maintain professional relationships with coworkers, customers, carriers, and other Kinder Morgan departments and employees.
What You Will Do
•
Create plant operating orders, take phone calls, interface with truck drivers, communicate via radio
•
Issue proper placards, seals, SDS, COA and product ID tags to driver
•
Perform order verification throughout the day: Verify all orders are closed - Peform Business Objects. Ensure accurate delay codes have been applied to orders as applicable. Enter customer ancillary charges as applicable
•
Obtain tare and gross weights of tank trucks; calculate quantity of product loaded
•
Assist with managing truck activity in the terminal
•
Create an accurate legal D.O.T. BOL that meets KLM, D.O.T. and customer requirements
•
Accurately complete tank truck movement data in the KM and customer inventory systems while providing great customer service
•
Maintain high level of attention to detail to ensure there are accurate calculations to avoid serious and costly errors
•
Work closely with senior dispatchers and manager to respond to all customer complaints and inquires
•
Follow through on customer related issues with management to ensure complete customer satisfaction
•
Maintain proficiency and accuracy
•
Handle issues and problems related to the movement of the customers’ product by interfacing with the CSR Manager
What You Need
Education:
•
High school diploma or equivalent
•
College experience is a plus
Required Qualifications:
•
2-4 years of experience working in the liquids terminal industry, preferred
•
Knowledge of DOT rules and regulations. Must be current in DOT certification/training
•
Experience dispatching, scaling trucks and calculating loads according to DOT regulations
•
Must possess excellent math skills (addition, subtraction, multiplication, division, percentages and fractions)
•
Must be proficient in Excel, Data Entry and Outlook
•
Must have the knowledge and ability with systems such as SAP and/or any other inventory systems
•
Must be very detailed oriented and have the ability to problem solve and troubleshoot
•
Must be able to work in a fast-paced environment with the ability to multi-task with shifting priorities, as well as manage the dispatching office with minimal supervision
•
Must be able to perform work as directed by management
•
Individual must possess excellent customer service skills as well as the ability to work from written and verbal instructions
•
Must be able to work with a team, take direction from supervisors(s), adhere to required work schedules, focus attention on details, and follow work rules
•
Must be able to work quickly, independently and accurately under pressure
•
Must be able to maintain regular, dependable attendance and high level of performance
Working Conditions:
•
Include but may not be limited to walking up and down stairs, standing for extending periods of time and carrying up to 25 pounds
•
Shifts may vary by customer demand and as a result, dispatchers may be required to work scheduled and unscheduled overtime
Pay Range
USD $48,500.00 - USD $67,900.00 /Yr.
Why Join Kinder Morgan
About the company
Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.
Legal
Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.
Benefits
Kinder Morgan offers employees a comprehensive benefits package. Benefits offered for this position may include the following: health care benefits including medical, prescription drug, dental, and vision coverage; Flexible and Health Spending Accounts; Life and Accidental Death and Disability insurance; Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan; paid time off; paid parental bonding leave; paid holidays; a flexible work schedule and many voluntary benefit plans.
Job level and pay commensurate with experience and skill set.
For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.
Education:
•
High school diploma or equivalent
•
College experience is a plus
Required Qualifications:
•
2-4 years of experience working in the liquids terminal industry, preferred
•
Knowledge of DOT rules and regulations. Must be current in DOT certification/training
•
Experience dispatching, scaling trucks and calculating loads according to DOT regulations
•
Must possess excellent math skills (addition, subtraction, multiplication, division, percentages and fractions)
•
Must be proficient in Excel, Data Entry and Outlook
•
Must have the knowledge and ability with systems such as SAP and/or any other inventory systems
•
Must be very detailed oriented and have the ability to problem solve and troubleshoot
•
Must be able to work in a fast-paced environment with the ability to multi-task with shifting priorities, as well as manage the dispatching office with minimal supervision
•
Must be able to perform work as directed by management
•
Individual must possess excellent customer service skills as well as the ability to work from written and verbal instructions
•
Must be able to work with a team, take direction from supervisors(s), adhere to required work schedules, focus attention on details, and follow work rules
•
Must be able to work quickly, independently and accurately under pressure
•
Must be able to maintain regular, dependable attendance and high level of performance
Working Conditions:
•
Include but may not be limited to walking up and down stairs, standing for extending periods of time and carrying up to 25 pounds
•
Shifts may vary by customer demand and as a result, dispatchers may be required to work scheduled and unscheduled overtime
•
Create plant operating orders, take phone calls, interface with truck drivers, communicate via radio
•
Issue proper placards, seals, SDS, COA and product ID tags to driver
•
Perform order verification throughout the day: Verify all orders are closed - Peform Business Objects. Ensure accurate delay codes have been applied to orders as applicable. Enter customer ancillary charges as applicable
•
Obtain tare and gross weights of tank trucks; calculate quantity of product loaded
•
Assist with managing truck activity in the terminal
•
Create an accurate legal D.O.T. BOL that meets KLM, D.O.T. and customer requirements
•
Accurately complete tank truck movement data in the KM and customer inventory systems while providing great customer service
•
Maintain high level of attention to detail to ensure there are accurate calculations to avoid serious and costly errors
•
Work closely with senior dispatchers and manager to respond to all customer complaints and inquires
•
Follow through on customer related issues with management to ensure complete customer satisfaction
•
Maintain proficiency and accuracy
•
Handle issues and problems related to the movement of the customers’ product by interfacing with the CSR Manager