Job Duties
Owns the most difficult products/strategies that span multiple product domains and requires high levels of coordination and collaboration.
Works directly with senior and executive leaders to understand their most pressing problems and help them develop the most effective strategy to solve those problems.
Leads cross-functional Steering Committees to update and track strategy, ensure alignment with business metrics and goals, and communicate the strategic roadmap.
Works closely with a cross-functional team of stakeholders, end-users, engineers, UX designers, and product leaders to understand the problems to solve, inform the product vision, and define requirements.
Leads cross-functional collaboration at the senior level to deliver outcomes and is a go-to person for questions and guidance related to product work.
Designs experiments to test customer tradeoffs – between user experience, technology constraints, and business value.
Analyzes the impact of their product domain features on key business outcomes.
Connects domain data to the experience journey and user and business OKRs/KPIs.
Leads efforts to create shared outcomes across multiple teams to deliver impact for customers.
Defines product release strategies, ensuring the readiness of the various business partners.
Becomes the expert for their product, demonstrating mastery of the current platform with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy.
Manages expectations by understanding when initiatives are at risk and proactively communicating with stakeholders.
Writes business cases and conducts ROI and other value analyses.
Leads and presents in quarterly planning activities.
Defines a plan for capturing success metrics for their products and projects and consistently monitors the metrics, pivoting when the data suggests a need to do so.
Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and work with stakeholders and end users to coordinate user acceptance testing activities.
Actively mentors and initiates guidance of less-experienced Product Managers through formalized mentorship assignments.
Leads research efforts to provide clarity from ambiguity and develops data collection strategies that identify the right outcomes for measuring success.
Uses data in storytelling to influence decisions around the right outcomes to be delivered at the right time.
Performs other job-related duties as assigned.
KSAs
Product evangelist internally and externally