Under the supervision of the Facilities Manager, the Senior Assistant Facilities Manager is responsible for assisting in all areas defined as part of the Facility Manager position. This is a management position that will directly and indirectly supervise individuals, building staff, operations, and coordinate across the facilities organization at a specific location, set of buildings, or campus environment. The Senior Assistant Facilities Manager drives implementation of company best practices in alignment with client goals and objectives to deliver a well-managed and maintained building.
Job Description
About the Role
Responsibilities
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Ensure proper handing over and taking over of units.
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Carry out site inspections including monthly night inspection.
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Able to read and reply e-mail; i.e. PC literate including Microsoft Words & Excel.
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Liaising and checking tenant’s fitting out works.
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Carry out planned inspections, quality control, and supervision of employees, sub-contractors and other services including client’s appointed contractors.
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Deal with incidents, complaints, breakdowns and repairs.
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Act as a Competent Person in providing engineering and technical assessment towards to trouble-shooting, identifying the appropriate causes, review and implement the appropriate solutions to be executed by the Sub-Contractors and other service providers.
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Attend to feedbacks and requests from the Employer staff and tenants.
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Provide 24 hour emergency support. Function as the initial first response to emergency situation and be familiar and trained in the appropriate process and procedures.
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Perform any other work necessary for effective operation of the Property or as directed by the SO.
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Handle tenant’s requests and feedback; liaise with tenants on management and maintenance issues in line with client’s SOP and Tenancy Agreement.
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Carry out monthly/quarterly periodic inspections on assigned properties with standard checklist, identify any defects or irregularities and follow up with tenant on necessary repair/ reinstatement/regularization. Timely renewal of licenses and certificates, submission of service reports by tenants.
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Plan and execute preventive maintenance and corrective work.
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Supervise term contractors or service providers of both subcontractors of the FMC and term contractors & adhoc contractors to ensure that works are carry out satisfactory and in accordance to stipulated scope of work, and terms and conditions, SOP.
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Call quotations for any adhoc / preventative works and ensure that works are carried out satisfactory.
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Review and process tenants’ A&A works including collection of deposit and admin fee and ensure compliance in accordance to Fitting Out guidelines.