Food Service Worker Leader
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Before you apply
LocationSpokane, Washington, United States
Work modeon-site
Typefull-time
SeniorityLead
DepartmentVeterans Health Administration
Company size10,000+ people
PostedOct 16, 2026 · 2w ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Experience in food service operations including food handling, preparation, storage and delivery
Ability to lead food service workers in production and service areas
Dexterity and Safety
Interpret Instructions, Specifications (other than blueprint reading)
Lead or Supervise
Materials
Technical Practices
Use and Maintain Tools and Equipment
Work Practices
Summary
This position is located within the Nutrition & Food Service at the VA Medical Center in Spokane. The primary purpose of this position is to perform and lead employees in food service operations including food handling, preparation, storage and delivery.
Duties
Lead-duties and responsibilities include:
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Leads the activities of the production and service areas
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Reviews daily work assignments and adjust accordingly
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Communicate instructions and information to employees concerning work to be accomplished
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Relays any problems and/or events to supervisors and managers
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Provides job training to lower graded food service workers and documents training
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Completes safety and sanitation inspection checks
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Ensures food production and service areas are properly set up
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Performs final check of trays for proper temperature and accuracy as indicated on tray ticket
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Observes work performance of employees and provides feedback to supervisors
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Participate in performance improvement programs and documents quality improvement data
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Performs other related duties as assigned.
Food service duties and responsibilities include:
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Sets up tray line station with correct supplies and food items
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Serves food, cafeteria style
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Breaks down and cleans assigned station
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Sets up dining room tables for service
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Delivers meal trays to patients’ bedside and reports comments and/or complaints to supervisor or dietitian
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Prepares individual and bulk nourishments and supplemental foods/beverages
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Determines the quantities of ingredients needed
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Makes conversions between the metric system to standard system
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Performs heavy duty cleaning tasks throughout food service areas
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Aids cooks in the food preparation areas
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Performs other related duties as assigned.
Work Schedule: Various shifts Sunday-Saturday 0500-1830
Position Description Title/PD#: Error! Filename not specified. Food Service Worker/99919-S
Relocation/Recruitment Incentives: Not authorized
Requirements
Physical Requirements: The Work leader performs work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large-size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous sitting, standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.
Work Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well lit but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. May be unknowingly exposed to patients who have contagious disease.
Qualifications
To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
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Dexterity and Safety
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Interpret Instructions, Specifications (other than blueprint reading)
•
Lead or Supervise
•
Materials
•
Technical Practices
•
Use and Maintain Tools and Equipment
•
Work Practices
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education
There is no educational substitute for this position.
How you will be evaluated
N DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.Resume Reminder- Your resume must include the following information for each job listed:
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Job title Duties (be as detailed as possible)
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Month & year start/end dates (e.g. June 2007 to April 2008)
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Full-time or part-time status (include hours worked per week)
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Series and Grade, if applicable, for all Federal positions you have held
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Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail.
Do not include the following types of information in your resume:
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Social Security Number
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Photos of yourself
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Personal information, such as age, sex, religious affiliation, etc.
Required documents
Documents Required:
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Resume
Documents Accepted:
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Cover Letter
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DD-214/ Statement of Service
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Disability Letter (VA)
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Other (1)
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Resume
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Separation Notice (RIF)
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SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Legal
Veterans’ Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans’ Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/02/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13087401.
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To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
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Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. *Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration.*Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume:
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Prioritize most relevant and recent experience
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Use concise, results focused language
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Align language from the job announcement
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Focus on demonstrating skills and competencies
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Remove outdated or unrelated experience
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Use the USAJOBS resume builder
Additional guidance on this new requirement and resume building tools can be found at:
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https://help.usajobs.gov/faq/application/documents/resume/page-limit
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https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Other information
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.
Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant’s criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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