SFCC Business Analyst
Read straight from Amol Technologies's careers page, verified 3d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationBengaluru, KA, in
Typefull-time
Company size7+ people
PostedJul 6, 2026 · 4mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Jul 6, 202686% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Strong analytical and problem-solving skills with the ability to diagnose complex issues
Excellent verbal and written communication with emphasis on clarity and context
Ability to operate autonomously in high-pressure, fast-paced environments
Strong organizational skills for managing investigations and documentation
Experience in Production Support or operational roles within technology environments
Deep working knowledge of Salesforce Commerce Cloud (SFCC) — order lifecycle and integrations
Hands-on experience with Order Management Systems (OMS) — order flows and exceptions
Familiarity with REST/SOAP APIs, log analysis, and monitoring tools
Working knowledge of IBM Sterling OMS plus understanding of integration patterns
Experience with major incident management processes
Exposure to e-commerce and fulfillment ecosystems
Experience collaborating across product, engineering, and client teams
Skills
Salesforce Commerce Cloud (SFCC)
Order Management Systems (OMS)
IBM Sterling OMS
REST
SOAP
APIs
log analysis
monitoring tools
Company Description
Amol Technologies is a developing Global Software Development organization headquartered at Nashik, India. We are a group of profoundly gifted technologists taking into account our customer’s needs. With an unmatched ability pool of profoundly talented Software Engineers, we have the specialized aptitudes, responsibility and industry information to convey custom applications on schedule and inside spending plan.
Job Description
We are seeking a highly driven and independent Production Operations Specialist who combines strong analytical thinking, crisp communication, and deep systems understanding to deliver reliable, high‑quality Production Support. The ideal candidate excels at navigating complex cross‑system issues, driving end‑to‑end ownership, and partnering with internal and external teams to ensure timely resolution.
Key Responsibilities
•
Analyze complex cross‑system issues and propose actionable, solution‑oriented recommendations.
•
Communicate clearly with full context to ensure alignment across internal teams.
•
Maintain rigorous organization, documentation, and information management throughout investigations.
•
Operate independently with strong judgement, prioritization, and self‑direction.
•
Collaborate with internal and external partners to accelerate issue resolution and remove blockers.
Client Expectations for the ProdOps Role
•
Act as a dependable, professional point of contact with full end‑to‑end ownership of issues.
•
Provide solution‑first updates focused on recommendations rather than open questions.
•
Demonstrate confidence, independence, and leadership during incident triage.
•
Engage stakeholders proactively to identify risks, remove blockers, and drive resolution.
Required Skills & Experience
•
Strong analytical and problem‑solving skills with the ability to diagnose complex issues.
•
Excellent verbal and written communication with emphasis on clarity and context.
•
Ability to operate autonomously in high‑pressure, fast‑paced environments.
•
Strong organizational skills for managing investigations and documentation.
•
Experience in Production Support or operational roles within technology environments.
Technical Skills
•
Salesforce Commerce Cloud (SFCC) — deep working knowledge of order lifecycle and integrations.
•
Order Management Systems (OMS) — hands‑on experience with order flows and exceptions.
•
IBM Sterling OMS — working knowledge preferred, plus understanding of integration patterns.
•
Familiarity with REST/SOAP APIs, log analysis, and monitoring tools.
Nice‑to‑Have
•
Experience with major incident management processes.
•
Exposure to e‑commerce and fulfillment ecosystems.
•
Experience collaborating across product, engineering, and client teams.
More roles at Amol Technologies