Customer Service Representative Jr.
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Before you apply
LocationCiudad General Escobedo, N.L., mx
Typefull-time
SeniorityEntry
Experience1+ yrs
Company size10,000+ people
PostedOct 14, 2026 · 3w ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
Enter and accurately process customer orders through the relevant systems
Provide timely updates and confirmation to customers regarding their orders
Coordinate with sales, supply chain, and back-office teams to resolve any issues
Monitor order status and manage pending orders effectively
Address and resolve customer complaints promptly and professionally
Bachelor's degree in Business or a related field, or equivalent experience
Minimum of 1 year of customer service experience, preferably in a manufacturing environment
Proficiency in English and strong communication skills
Detail-oriented with excellent problem-solving abilities
Ability to work in a fast-paced environment and effectively prioritize tasks
Job Description
•
Enter and accurately process customer orders through the relevant systems.
•
Provide timely updates and confirmation to customers regarding their orders.
•
Coordinate with sales, supply chain, and back-office teams to resolve any issues.
•
Monitor order status and manage pending orders effectively.
•
Address and resolve customer complaints promptly and professionally.
Qualifications
•
Bachelor’s degree in Business or a related field, or equivalent experience.
•
Minimum of 1 year of customer service experience, preferably in a manufacturing environment.
•
Proficiency in English and strong communication skills.
•
Detail-oriented with excellent problem-solving abilities.
•
Ability to work in a fast-paced environment and effectively prioritize tasks