Job Responsibilities:
• Prepares accounts for new business and the renewal process as directed by the broker, initiates renewal reviews to deliver optimal client coverage and suggests steps for client retention.
• Supports the broker in creating market submissions and quote cover letters for agents and reviews received documents to ensure accuracy.
• Builds relationships with brokers and demonstrates understanding of brokerage operations to proactively support business needs.
• Collaborates with the broker to drive renewals and solicits new business through client referrals.
• Prepares new business strategies in collaboration with brokers, including proposals and presentations for new client opportunities.
• Evaluates and mitigates risks associated with accounts and ensures adherence to industry regulations and internal policies.
• Ensures accuracy of new and existing data in internal systems, creates accurate documentation, and performs functions as defined by the guidelines while meeting quality and service standards.
• Generates reports on performance and other defined metrics by leveraging data and insights to inform the broker on portfolio trends and delivers value that may enhance the book of business.
• Collaborates with internal teams to ensure contractual obligations are met. Resolves invoicing issues with stakeholders in Premium Accounting and communicates on notices of cancellation.
Work Experience:
• Minimum of 1 year of experience in the Insurance industry with a Bachelor’s degree.
Education:
• Bachelor’s degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered.
Licenses and Certifications:
• Prescribed: Minimum requirements for state P&C and/or surplus line licenses
• Preferred: Certified Insurance Service Representative (CISR), Commercial Insurance License (CIL)