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QI
QIAGEN

Account Manager, QLD/NT, Australia

LocationQueensland
Work moderemote · Australia
Typefull-time
SeniorityMid
Company size5,001–10,000 people
PostedMay 21, 2026 · 4mo ago
Verified live11h ago
At a glanceSummarised by Seekless from the posting.
Must have9
Tertiary qualifications in Molecular Biology, Life Sciences or related field
Proven experience in Account Management, Business Development, or Sales
Experience within diagnostic/life science industry
Demonstrated ability to manage large or strategic accounts
Strong commercial and negotiation skills
Excellent communication and stakeholder management abilities
Experience managing contracts and customer relationships
Strong organizational and problem-solving skills
Proficiency in CRM systems and Microsoft Office Suite
Nice to have2
Previous experience in Commercial Partner Management
Tertiary qualifications in Business, Sales, Marketing, or related field
Skills
CRM
Microsoft Office Suite
Benefits
Bonus
Referral program
Employee assistance program
Volunteer day
Overview
About the company
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we’ve grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we’re just getting started. If you’re someone who thrives on new challenges, values diversity and wants to make a tangible difference in people’s lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let’s shape the future of biological discovery.
About QIAGEN
QIAGEN is a leading global provider of molecular diagnostics, life sciences, and bioinformatics solutions that help transform biological samples into valuable molecular insights. With more than 500,000 customers worldwide, QIAGEN supports laboratories, healthcare providers, researchers, and pharmaceutical organizations in advancing scientific discovery and improving patient outcomes.
Operating in over 25 countries, QIAGEN delivers innovative “Sample to Insight” technologies across areas including infectious diseases, oncology, genetic testing, precision medicine, and applied testing. The company is driven by its vision of “Making improvements in life possible” through innovation, quality, and collaboration.
Job Description:
As an Account Manager you will be responsible for managing and growing customer relationships while delivering exceptional customer service and commercial outcomes. This role focuses on account retention, revenue growth, contract management, stakeholder engagement, and identifying new business opportunities within the Queensland, Norther Territory and Pacific Islands region.
The successful candidate will act as a trusted advisor to customers, ensuring long-term partnerships and alignment between customer needs and company objectives.
Key Responsibilities
Account Management & Customer Relationships
•
Develop and maintain strong relationships with key customer stakeholders.
•
Serve as the primary point of contact for assigned accounts.
•
Conduct regular business reviews and customer meetings.
•
Ensure high levels of customer satisfaction and retention.
•
Resolve customer concerns and escalations in a professional and timely manner.
Business Development & Revenue Growth
•
Identify opportunities for upselling, cross-selling, and contract expansion.
•
Develop strategic account plans to achieve revenue targets.
•
Monitor market trends and competitor activity.
•
Support tender submissions, proposals, and contract negotiations.
•
Drive growth within existing and new customer portfolios.
Commercial & Contract Management
•
Manage customer contracts, pricing agreements, and renewals.
•
Ensure compliance with company policies and contractual obligations.
•
Forecast sales performance and maintain accurate CRM records.
Internal Collaboration
•
Work closely with commercial operations, applications, service, marketing, technical, and customer support teams.
•
Support product launches and implementation activities.
Key Performance Indicators (KPIs)
•
Achievement of sales targets
•
CRM Management
•
Forecast accuracy
•
Successful launch plan for new and upcoming products
Skills & Experience
Essential
•
Tertiary qualifications in Molecular Biology, Life Sciences or related field.
•
Proven experience in Account Management, Business Development, or Sales.
•
Experience within diagnostic/life science industry.
•
Demonstrated ability to manage large or strategic accounts.
•
Strong commercial and negotiation skills.
•
Excellent communication and stakeholder management abilities.
•
Experience managing contracts and customer relationships.
•
Strong organizational and problem-solving skills.
•
Proficiency in CRM systems and Microsoft Office Suite.
Desirable
•
Previous experience in Commercial Partner Management.
•
Tertiary qualifications in Business, Sales, Marketing, or related field.
What we Offer:
At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.
Legal
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
What we offer
•
Bonus/Commission
•
Local benefits
•
Referral Program
•
Volunteer Day
•
Internal Academy (QIALearn)
•
Employee Assistance Program
•
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
More roles at QIAGEN
Accountant, Accounts ReceivableManager Business AnalyticsSales CoordinatorSenior Software Architect (f/m/d) - Life Science and DiagnosticsAI Engineer (f/m/d) - Life Science and Diagnostics (f/m/d)
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