Take business opportunities, customer problems, and strategic concepts and transform them into clear product capabilities, experiences, requirements, and delivery plans.
You will help answer questions such as:
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What problem are we solving?
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Who are we solving it for?
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What should the experience look like?
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How do we deliver the greatest business value first?
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How do we turn an idea into something users will actually adopt?
Lead Discovery and Shape Product Direction
Partner with business stakeholders to understand challenges, opportunities, workflows, and user needs.
Facilitate discovery discussions that uncover insights and translate stakeholder feedback into actionable product requirements.
Gather and synthesize customer, business, operational, and product insights to identify patterns, clarify opportunities, and inform product direction.
Examine existing workflows and business processes to identify opportunities for simplification, optimization, and improved business outcomes.
Challenge assumptions, ask thoughtful questions, and help teams focus on the problems that matter most.
Bridge Business and Technology
Act as the link between business stakeholders and delivery teams, translating business needs, user workflows, data requirements, and technology capabilities into clear product requirements.
Translate business needs into:
Ensure teams have clarity on what needs to be built and why it matters.
Champion the User Experience
Advocate for the needs of end users throughout the product lifecycle.
Continuously evaluate how products can become:
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Better aligned to user workflows
Drive AI Product Delivery
to bring AI-powered capabilities through the product lifecycle, from discovery and definition through development, implementation, adoption, measurement, and continuous improvement.
Help teams balance customer value, technical feasibility, delivery timelines, and business priorities.
Influence Without Authority
Build strong relationships across multiple stakeholder groups.
Navigate competing priorities, align diverse perspectives, and help teams make informed decisions that maximize business outcomes.
Success in this role requires strong communication, collaboration, and relationship-building skills.