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TransUnion

Senior Analyst – Alternative Data

SalaryNo pay range posted
LocationChicago, Illinois; Reston, Virginia; Crum Lynne, Pennsylvania; Boca Raton, Florida
Work modehybrid
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentData Acquisition Services
EquityIncluded
Company size10,000+ people
First seenOct 7, 2026 · 4d ago
Verified live1d ago
Illinois law requires most employers to post a pay range.
At a glanceSummarised by Seekless from the posting.
Must have9
Bachelor's degree or equivalent professional experience with 5+ years in customer-facing, operations, reporting management, or related roles
Experience supporting customer integration projects and managing stakeholder relationships in a service-oriented environment
Knowledge of banking, retail credit, consumer credit reporting, or related regulated industries
Experience analyzing operational issues, identifying root causes, and implementing preventative solutions
Salesforce CRM experience for customer and operational management
Metro 2 credit reporting knowledge and experience
Power BI and/or Tableau for reporting, dashboarding, and data analysis
Strong analytical and computer skills with the ability to evaluate data quality and operational performance
Proficiency using reporting tools, data management systems, and business applications to support operational processes
Nice to have5
Experience working in highly regulated industries and compliance-driven environments
Advanced customer service and escalation management skills
Process improvement and operational optimization methodologies
Data quality management and governance best practices
Exposure to consumer credit reporting, alternative data, or financial services industries
Eligibility1
Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future
Skills
Salesforce CRM
Metro 2
Power BI
Tableau
Benefits
Health insurance
Dental insurance
Vision insurance
HSA
FSA
Life insurance
Short term disability
Long term disability
Legal plan
Pet insurance
Travel accident coverage
Adoption assistance
Fertility coverage
Parental leave
401(k)
Employee stock purchase plan
Tuition reimbursement
Flexible time off
Paid holidays
Commuter benefits
Employee discounts
Charitable gift matching
Paid volunteer time off
Wellness programs
Career coaching
Legal
TransUnion’s Job Applicant Privacy Notice
Personal Information We Collect
Your Privacy Choices
Team Overview
The Alternative Data team within Data Acquisition Services is responsible for supporting and managing TransUnion’s alternative data ecosystem, ensuring the quality, performance, and reliability of data sources and furnishers used across the organization. This team partners closely with customers and internal stakeholders to deliver accurate, compliant, and high-quality data solutions that support TransUnion’s business objectives. This role reports to Director of Data Integration. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
•
Support TransUnion’s Alternative Data operations and day-to-day business functions.
•
Monitor the performance, health, quality, and integrity of Alternative Data Sources and Furnishers.
•
Serve as the primary internal point of contact for issues related to alternative data sources.
•
Investigate customer issues, determine root causes, and implement corrective actions to prevent recurring problems.
•
Partner with customers to audit reported data and ensure accurate, timely updates.
•
Deliver high-quality customer service by managing escalations and resolving operational challenges.
•
Build strong relationships with customers and stakeholders through proactive communication and problem-solving.
•
Anticipate customer needs and recommend appropriate solutions that improve operational outcomes.
•
Support customer integration projects and work across teams to ensure successful implementation of data solutions.
Required Knowledge and Experiences
•
Bachelor’s degree or equivalent professional experience with 5+ years in customer-facing, operations, reporting management, or related roles.
•
Experience supporting customer integration projects and managing stakeholder relationships in a service-oriented environment.
•
Knowledge of banking, retail credit, consumer credit reporting, or related regulated industries.
•
Experience analyzing operational issues, identifying root causes, and implementing preventative solutions.
Required Technical Skills
•
Salesforce CRM experience for customer and operational management.
•
Metro 2® credit reporting knowledge and experience.
•
Power BI and/or Tableau for reporting, dashboarding, and data analysis.
•
Strong analytical and computer skills with the ability to evaluate data quality and operational performance.
•
Proficiency using reporting tools, data management systems, and business applications to support operational processes.
We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:
•
Experience working in highly regulated industries and compliance-driven environments.
•
Advanced customer service and escalation management skills.
•
Process improvement and operational optimization methodologies.
•
Data quality management and governance best practices.
•
Exposure to consumer credit reporting, alternative data, or financial services industries.
Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.
For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
Pay Scale Information:
Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion’s Internal Job Title:
Sr Analyst, Data Integration
Company:
TransUnion LLC
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