· Initiate contact with clients for the purpose of being accessible/available; identifying needs; gathering information to assess further areas of need; monitoring progress of clients in working on goal plans; following established procedures, referring to appropriate Centre and community resources and advocating on behalf of the client to other Centre staff or outside resources, as requested by Manager
· Complete accurate intake and discharge procedures with the clients as needed
· Provide emergency assistance, as required and appropriate, e.g. meals and clothing
· Accept and receipt monies, donations, both cash and goods. Donations of only Men’s clothing
· Attend staff meetings and case conferences prepared to offer information regarding clients and service issues
· Implement appropriate emergency procedures as necessary
· Maintain radio contact with other residential services. This includes battery changes and radio checks as necessary
· Ensure that Centre residency guidelines are enforces impartially
· Implement consequence for inappropriate behavior of clients in accordance with established policies, procedures and guidelines
· Refer clients to Manager or Front Desk Supervisor for interviews regarding serious behavioral issues and consequences as necessary (e.g. clients who are denied assess)
· Provide emergency backup for other Centre services/programs
· Do rounds and security checks as indicated by Shift Statement of Duties
· Maintains such records as required (e.g. incident reports, log notes, and Bulletins in HIFIS program.)
· Checks facilities on rounds and notes maintenance concerns to the Manager
· Attends to any housekeeping duties, as indicated by service and shift duty list
· Participate in planning and evaluating services provided by the Centre and in any revision of the service/program
· Attend to duties outlined by program and Shift Statement of Duties
· Adheres to all health and safety policies and procedures in place; complies with all instructions from the employer concerning health and safety as per the Occupational Health and Safety Act and WSIB
· Ensures all procedures, rules and guidelines for the safety and security of clients and staff are enforced and respected