We are looking for a new addition to Sales & Customer Care Intelligence team in which you will join a group of our Business Analysts. Ideally you will have previous experience of 2+ years in a similar position. You need to be result-driven, analytical, with ability to drive mid and long-term projects focused on data analysis, interpretation, planning and data quality.
Job description
Your main responsibilities are:
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Ownership, definition and maintenance of reporting dashboards in QlikQ ® tools and MS Excel with various database sources including SQL utilization
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Subject matter expert on the data collection, analysis and interpretation of software sales & support data to decision makers
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Regular and ad-hoc reports development for specific projects finding the proper reporting dimensions, KPIs, filters for all data
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Regular analytical support in Sales planning to regions and ESET HQ with detailed analysis over findings and proposed corrective actions
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Support of Sales planning platform users in proper use of the tool, guidance in methodology and its impact to overall planning
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Ownership of Sales planning methodology, maintenance and further development of the planning tool to reflect approved process and details
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Translating business requirements into data interpretation methodology
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Contribution to reporting methodology development and reports definition
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User acceptance testing of developed reporting and planning applications including deep data quality check
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Ad-hoc data quality check and variance analysis in Sales performance
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Understanding of all data sources used in reporting and their business value.
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Drive to understand new planning and reporting aspects and directions in the Security market and its applicability to our environment
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Preparation and update of relevant documentation (such as user-guides, reports, methodology, etc), delivery of trainings to users of Sales planning platform
We are looking for a candidate with:
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At least 2 years of experience in similar position
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Advanced English
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Good knowledge of (both direct and indirect) sales processes in consumer and business segments
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Professional background from IT software or hardware related industries, and/or in customer data analytics is a plus
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Working knowledge with QlikSense, SQL, Salesforce is an advantage
To manage the responsibilities well, you need to be/have:
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Organized and result-oriented with great execution skills and ability to evaluate impact, strong metric/sales orientation
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Good communication skills
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Ability to listen, analyze, and quickly see trends in complex situations
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Good analytical thinking
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Proactive approach with drive to continues self-development and process improvement
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Resistance to risks, ability to keep the focus
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Teamwork, consensus orientation
Benefits
Basic wage component (gross):from 2100 EUR
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Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months).
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The final basic wage component can be increased according to the unique individual skills and experiences of the selected candidate.
#LI-LV1 #LI-Hybrid #mid-senior
Benefits
Health & well-being
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BenefitPlus
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Healthcare (check-ups/annual programs)
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Multisport card
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Travel card “električenka”
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Supplementary pension saving
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Sick days
Family
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Marriage allowance
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Childbirth allowance
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Parental contribution
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ESET family events (Family day, St.Nicholas)
Office
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Refreshments in the office (fruits, coffee, soft drinks)
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Let´s get together breakfast
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Activity room, quiet room
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ESET events (Žranica, Christmas party…), teambuildings