Change Leadership & Strategy
• Develop and execute change management strategies and plans using PROSCI or equivalent methodologies.
• Lead change workstreams across complex, multi-year programmes to drive high levels of adoption and minimise resistance.
• Translate programme objectives into clear change impacts, readiness plans, and adoption strategies.
Stakeholder Engagement & Communication
• Identify key stakeholders and develop tailored engagement approaches.
• Facilitate change networks, working groups, and leadership forums to build sponsorship and advocacy.
• Create and deliver clear, compelling communications tailored to varied audiences across the organisation.
Change Impact & Readiness
• Conduct change impact assessments, benefits assessments, and readiness reviews for new processes and systems
• Partner with Process Excellence leads to ensure business processes are fully understood and embedded.
• Track and report on change readiness, adoption metrics.
Training & Capability Development
• Work closely with Process & Operational Excellence to understand the level of training and documentation required
· Engage with Learning & Development teams to design and deliver training materials, capability uplift plans, and user training programmes.
• Support leaders and managers in building their change leadership capability.
• Identify change related risks and barriers, proposing and executing mitigation actions.
• Maintain change plans, stakeholder maps, and dashboards for reporting at programme and steering group level.
• Provide expert advice on change governance, ensuring alignment with programme methodologies and controls.