The Cost Management squad is an established squad responsible for maintaining accurate and timely cost data across Makro’s commercial systems. The Senior Product Owner will take ownership of a live product and lead the next phase of cost workflow improvements — ensuring buyers and finance teams always operate with reliable cost information across Commercial Hub and Oracle RMS.
Key responsibilities
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Own the product roadmap for cost management workflows on Commercial Hub and Oracle RMS
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Manage and improve cost change registration, approval, and update workflows end-to-end
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Work closely with buyers, category managers, and finance to understand cost data pain points and prioritize fixes
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Drive vendor compliance — increase the % of vendors submitting cost changes through the digital system
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Collaborate with the Oracle RMS team to ensure cost data integrity across integrated systems
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Write PRDs for all new features and enhancements; manage backlog and sprint delivery with the tech team
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Monitor and reduce cost data errors, disputes, and manual workarounds
Requirements
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4–7 years of product management experience, ideally with B2B workflows, ERP-integrated systems, or commercial operations platforms
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Strong understanding of cost and pricing data flows in retail or wholesale environments
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Experience working with finance, buying, or category management stakeholders
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Detail-oriented with strong process thinking — able to spot workflow gaps and translate them into product requirements
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Comfortable working with legacy system constraints (Oracle RMS or similar ERP)
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Fluency in English; Thai is an advantage
Nice to Have
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Prior experience with Oracle Retail Merchandising System (RMS) or similar retail ERP platforms
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Experience in retail, wholesale, or FMCG cost management or buying operations
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Familiarity with supplier cost negotiation workflows and vendor master data management