· Overall responsibility for client relationship, inquiries and meetings
· Interact with Senior management and clients
· Review procedures and recommend solutions in order to improve efficiencies
· Ensure adherence to all internal and external audit standards
· Implementation of fund structures onto accounting system
· Review of constitutional documents and preparation of client SLA and budgeting
· Operational onboarding of new and take on funds and ensure everything has been prepared prior to the launch and take on date
· Solving operational problems encountered by staff on a day-to-day basis as well as making complex decision making.
· Attendance in client meetings both at onboarding and launched stages.
· Staff development training and monitoring and completion of KRAs.
· Ongoing development of the business by liaising with the senior management and ensuring full communication from bottom up and implementation of new processes and controls as required.
· Ongoing Implementation and refinement of SSAE 16 controls.
· Ensuring client enquiries are answered in accordance with Apex service standards on an ongoing basis.
· Ensuring compliance with regulatory requirements and other requirements of the funds’ specifications.
· Planning and organizing workload and helping prioritization of deliverables.
· Ensuring best practice are adopted and improving processes to gain efficiencies
· Review of Net Asset Valuation (NAV) files for a portfolio of managed funds, ensuring their accuracy and compliance with fund governing and regulatory procedures
· Review of Trial Balance, GL, Cash & portfolio reconciliation, Income & expense accruals and other reports
· Review Limited Partner and General Partners/Shareholder Allocation, calculations/schedules -includes review of Admin/Management fees/Waterfall/Claw back calculations etc.
· Review of quarterly GST calculations, if applicable
· Review of Partner Capital Account Statements
· Review of draft financial statements
· Liaise with Auditors for timely completion of Financial Audits
· Review all capital activity pertaining to the funds (Capital calls and Distributions)
· Review of investor onboarding documents to ensure AML/KYC compliance
· Resolve issues and communicate with investors ensuring all investor information is complete and up to date
· Review periodic capital/NAV statements
· Oversee calculation and preparation of waterfall / carried interest
· Review regulatory reporting such as FATCA/CRS
· Review the work of team members and provide feedback for improvement in order to guarantee timely delivery and quality of work
· Monitor and track team performance and profitability in order to meet the client service level agreements and achieve financial targets
· Plan resources in line with business demands, participate in the recruitment and selection process, lead, coach, develop and appraise employees within the team
· Establish plan for new client setup and transitions
· Keep Senior Management abreast of all material issues affecting the processing of deliverables
· Ad-Hoc Reports requests and operation metrics as required by management
· Implement training initiative