This position is critical to ensuring compliance, revenue security, and staff oversight during peak collection periods. Responsibilities include: staff supervision, direct customer service, training of staff, understanding applicable laws, assist staff in balancing cash drawers, maintain various statistics, write letters, develop alternative procedures, follow adopted procedures, research and resolve problems, coordinate computer and telephone issues, build teams in responsible areas, other duties as assigned. The Fiscal Support Supervisor will report directly to the Administrative Coordinator. Ability to work at all 3 locations. Ability to work with the public and other office personnel courteously and tactfully.