Minimum Job Qualifications:
· Associate’s degree in human resources, industrial relations, business administration, management, or related field; two years of unemployment claims processing and counseling experience; and two years of related human resource experience; or an equivalent amount of education and experience.
· Computer experience using Microsoft Office software and Zoho.
· Excellent organizational, interpersonal, and written communication skills.
· Possession of and ability to maintain a valid driver’s license.
· Ability to provide own transportation and occasional travel throughout the Central New York area.
· Ability to multi-task in a fast-paced environment.
· Ability to work additional work hours as needed.
Knowledge, Skills, and Abilities:
· Computer proficiency including word processing, spreadsheets, and generating reports using standard software applications.
· Excellent interpersonal and communication skills, including writing and delivering effective presentations.
· Deliver information effectively in a variety of settings including in person, remotely via Zoom, and over the phone.
· Thorough knowledge of HR principles and federal/local employment regulations.
Ability to operate a multi-line telephone, personal computer, printer, adding machine, facsimile, and photocopier.
Mental and Visual Requirements:
Close mental and visual attention is required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading.
Physical Activities and Requirements:
Ability to kneel, crouch, reach, sit, stand, push, pull, lift, finger, grasp, talk, hear, and perform repetitive motions. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly.
Environmental Conditions:
Work is performed in an office setting where there is no substantial exposure to adverse environmental conditions.