Customer Care Information Session - Orlando Market
Read straight from Hilton Grand Vacations's careers page, verified 20h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationOrlando, FL, United States
SeniorityEntry
Company size10,000+ people
First seenOct 30, 2026 · 4d ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
Handle inbound calls from guests and prospective owners who have responded to Hilton Grand Vacations marketing campaigns
Build relationships with guests, recommend vacation packages and upgrades, overcome objections, and secure bookings
Thrive in fast-paced environments
Enjoy achieving goals and are motivated by performance incentives
About the company
Discover a Career with Hilton Grand Vacations
Are you looking for an exciting career that combines customer service, sales, and hospitality with unlimited earning potential and growth opportunities? Join us for a virtual information session to learn more about our
Customer Care Agent opportunity with Hilton Grand Vacations!
Event Details
Date: Thursday, November 12th, 2026
Time: 3:00 PM - 4:00 PM EST
Location: Microsoft Teams (Meeting Link Provided Upon Registration)
Hiring process
Reserve your spot and join us on November 12th to learn how you can build your career with Hilton Grand Vacations!
Click Here to RSVP: https://careers.hgv.com/event/customer-care-career-information-session-orlando-market/
Questions? Connect with Christian Borrero, Talent Acquisition Specialist.
Guest Speakers
Christian Borrero – Talent Acquisition Specialist
Francisco Cruz – Orlando Customer Care Manager
During this live session, you’ll gain valuable insight into the role, hear directly from leadership, learn about our culture, compensation structure, career growth opportunities, and have the chance to ask questions.
About the role
What Does a Customer Care Agent Do?
As a Customer Care Agent, you will play a vital role in helping guests create memorable vacation experiences while driving business results. Team Members handle inbound calls from guests and prospective owners who have responded to Hilton Grand Vacations marketing
campaigns.
This position blends customer service and sales, allowing you to build relationships with guests, recommend vacation packages and upgrades, overcome objections, and secure bookings.
Individuals who thrive in fast-paced environments, enjoy achieving goals, and are motivated by performance incentives often excel in this position.
More roles at Hilton Grand Vacations