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Ambient

Intake Specialist, AD

Salary$28 – $30/hr
LocationSeattle, WA
Typefull-time
SeniorityEntry
Company size501–1,000 people
PostedSep 28, 2026 · 2w ago
Verified live12h ago
At a glanceSummarised by Seekless from the posting.
Must have15
Ability to receive and process orders for commercial HVAC equipment
Proactively identify opportunities to improve service and make recommendations accordingly
Resolve product availability and order status issues
Perform administrative duties related to post-sale coordination for commercial HVAC product delivery
Willingness to learn and implement new strategies
Provide customer service regarding material and order status via phone and/or email
Complete order entry or quote preparation of commercial HVAC equipment using QuickBooks or manufacturer's software
Coordinate with factories/manufacturers to ensure on-time delivery of product
Proactively identify opportunities to improve the flow of product and process
Perform analytical and administrative tasks
Work with key personnel to optimize costs and customer service
Creative problem solver with ability to resolve conflicts and determine a path forward
Excellent communication and customer service skills
Self-starting, dependable, accepts ownership, drives own goals/performance
Ability to learn and interpret technical and contractual language
Skills
QuickBooks
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Health savings account
Flexible spending account
Life insurance
Disability insurance
Paid time off
Employee assistance program
Professional development
Tuition reimbursement
Volunteer time
Wellness initiatives
Gym membership reimbursement
About Us
Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.
Job Description
Description:
This position’s primary responsibilities include administrative and customer service duties associated with commercial Heating, Ventilation and Air Conditioning (HVAC) project coordination. This person will receive and process orders, proactively identify opportunities to improve our service and make recommendations accordingly. They are responsible for resolving product availability and order status issues and performing all related administrative duties related to the post-sale coordination for commercial HVAC product delivery. Success in this position is determined by a willingness to learn and implement new strategies.
Benefits
Johnson Barrow is a growing company with ample opportunities to develop a stable, and rewarding career. We offer medical, dental, and vision insurance, a 401(k) with matching, gym membership reimbursement, and a fun and exciting work environment.
Responsibilities
Job Duties:
· Provide customer service regarding material and order status via phone and/or email
· Complete order entry or quote preparation of commercial HVAC equipment using QuickBooks or manufacturer’s software
· Coordinate with factories/ manufacturers to ensure on-time delivery of product
· Proactively identify opportunities to improve the flow of product and process
· Perform analytical and administrative tasks
· Work with key personnel to optimize our costs and customer service
Requirements
Qualifications:
· Creative problem solver with the ability to resolve conflicts and determine a path forward
· Excellent communication and customer service skills
· Self-starting, dependable, accepts ownership, drives own goals/performance
· Ability to learn and interpret technical and contractual language
Compensation: $28-30/hour plus bonus incentives
Total Rewards
At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:
· Competitive compensation with bonus opportunities tied to individual and company performance
· Medical, dental, and vision insurance
· Health savings account (HSA) and flexible spending account (FSA) options
· Life and disability insurance
· 401(k) retirement savings plan with company match
· Paid time off (vacation, sick leave, and holidays)
· Employee assistance program (EAP)
· Professional development and training opportunities
· Tuition reimbursement program
· Volunteer time and wellness initiatives
Total Rewards
At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:
•
Competitive compensation with bonus opportunities tied to individual and company performance
•
Medical, dental, and vision insurance
•
Health savings account (HSA) and flexible spending account (FSA) options
•
Life and disability insurance
•
401(k) retirement savings plan with company match
•
Paid time off (vacation, sick leave, and holidays)
•
Employee assistance program (EAP)
•
Professional development and training opportunities
•
Tuition reimbursement program
•
Volunteer time and wellness initiatives
EEO Statement
At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.
More roles at Ambient
Senior AccountantInside Sales EngineerWarehouse AssociateInside Sales EngineerConstruction Project Manager
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