Find jobs
Pricing
Free Resume Checker
Blog
Sign in
Sign up
FIND JOBSPRICINGFREE RESUME CHECKERBLOGSIGN INSIGN UP
Jobs
/Program Manager jobs
Q2
Q2ebanking

Lead Operations Program Manager

LocationBangalore, India
Work modehybrid
Typefull-time
SeniorityLead
Experience6+ yrs
Company size1,001–5,000 people
PostedAug 31, 2026 · 1mo ago
Verified live1h ago
At a glanceSummarised by Seekless from the posting.
Must have14
Bachelor’s degree in a relevant degree
Minimum of 8+ years of related experience; or an advanced degree with 6 years of experience; or equivalent related work experience
Strong analytical and problem-solving skills
Experience building documentation and project plans using MS Project, Excel, Word, and PowerPoint
Good hands-on experience of MS Visio, Lucid charts etc.
Exposure to Jira, Salesforce, Qualtrics, PowerBI etc
Experience managing expectations and providing creative solutions to priority conflicts for high-profile clients
Ability to develop new initiatives and processes that produce higher levels of customer satisfaction while reducing expenses and shortening project durations
Capable of assessing project risks and related mitigation steps
Client first attitude and commitment to satisfaction
Strong written and verbal communication skills
Excellent people and teamwork skills
Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
Fluent written and oral communication in English
Nice to have3
Project Management Methodology exposure (PMP or PMI)
Prior experience with Salesforce (or other CRM tools) and SharePoint
Financial Services and enterprise software experience
Skills
MS Project
Excel
Word
PowerPoint
MS Visio
Lucid charts
Jira
Salesforce
Qualtrics
PowerBI
SharePoint
Benefits
Health insurance
Paid parental leave
Flexible time off
Career development
Mentoring
Volunteering
Employee recognition
As passionate about our people as we are about our mission.
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
SUMMARY
Q2 is seeking a Lead Operations Program Manager for our Strategic Operations Team. In this role, you’ll be responsible for overseeing and driving activities like operational transitions, biz operations in our company and ensuring that the programs are implemented according to schedule and budget. Updating management, personnel, and clients on any prospective transition-related changes is a key part of this role.
To ensure success as a Lead Operations Program Manager running tracks on transitions, biz operations etc., you should be able to proactively spot any risks; challenges and solve them as quickly as possible. A top-notch Program Manager in this role is expected to demonstrate mastery of the processes like Transition, Biz Operations to minimize any associated costs or risks.
Responsibilities
RESPONSIBILITIES:Data Analysis and Reporting: Collect, analyze, and interpret operational data to identify trends and areas for improvement. Develop and maintain reports and dashboards to track key performance indicators (KPIs). Present findings and recommendations to management through clear and concise reports. Should be able to understand and design What-if models for project P&L and resource allocations
Process Improvement: Evaluate existing operational processes and identify opportunities for improvement. Develop and implement process improvement strategies to increase efficiency and reduce costs. Collaborate with cross-functional teams to implement changes and monitor their impact.
Project Management: Assist in planning and executing operational projects. Track project progress, identify potential issues, and ensure timely completion of milestones. Coordinate with stakeholders to ensure project objectives are met. Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes. Generate reports & dashboard related to Program health considering cost, efficiency, timelines etc.
EXPERIENCE AND KNOWLEDGE:
Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 8+ years of related experience; or an advanced degree with 6 years of experience; or equivalent related work experience.
Project Management Methodology exposure preferred (PMP or PMI)
Strong analytical and problem-solving skills
Experience building documentation and project plans using MS Project, Excel, Word, and PowerPoint
Good hands-on experience of MS Visio, Lucid charts etc.
Exposure to Jira, Salesforce, Qualtrics, PowerBI etc
Experience managing expectations and providing creative solutions to priority conflicts for high-profile clients.
Ability to develop new initiatives and processes that produce higher levels of customer satisfaction while reducing expenses and shortening project durations.
Capable of assessing project risks and related mitigation steps.
Client first attitude and commitment to satisfaction
Strong written and verbal communication skills
Excellent people and teamwork skills.
Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment.
Prior experience with Salesforce (or other CRM tools) and SharePoint preferred.
Financial Services and enterprise software experience preferred.
This position requires fluent written and oral communication in English.
Health & Wellness
•
Hybrid Work Opportunities
•
Flexible Time Off
•
Career Development & Mentoring Programs
•
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
•
Community Volunteering & Company Philanthropy Programs
•
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
Legal
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
More roles at Q2ebanking
Application Support AnalystDirector, Product ManagementApplication Support DeveloperSenior Product Manager - Agentic BankingSenior Contract Manager
Seekless
Seek less: one search across companies' own career pages, instead of a dozen job boards.
Product
Find jobsCompaniesPricingFree Resume Checker
Company
AboutBlog
Legal
PrivacyTermsCookies
© 2026 SEEKLESS. ALL RIGHTS RESERVED.BUILT WITH CARE