Bars/Concessions Administrator
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Before you apply
LocationNew Orleans, LA
Work modeon-site
SeniorityMid
Company size10,000+ people
PostedNov 2, 2026 · 6d ago
Verified live5d ago
Responsibilities
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Develop, maintain, and distribute event staffing schedules for bartenders, barbacks, concession supervisors, and other assigned hourly positions.
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Coordinate staffing needs with Concessions Managers, Beverage Managers, and senior leadership.
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Review upcoming event calendars, BEOs, attendance projections, and operational requirements to determine staffing needs.
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Maintain accurate employee rosters, availability, assigned locations, and reporting times.
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Ensure schedules are published and communicated within established deadlines.
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Make necessary adjustments for callouts, employee availability, operational changes, and additional staffing requests.
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Maintain backup staffing lists to address last-minute shortages.
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Coordinate scheduling needs for simultaneous events across Caesars Superdome, Smoothie King Center, and Champions Square.
2. Event Staffing & Readiness
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Confirm staffing levels before each event and communicate any shortages or concerns to management.
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Prepare staffing assignments and reporting instructions for event-day operations.
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Ensure employees receive accurate information regarding reporting locations, uniform requirements, and scheduled shifts.
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Coordinate last-minute staffing replacements and schedule changes.
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Support employee check-in and staffing verification as needed.
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Communicate staffing updates to the appropriate department managers.
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Review staffing results after events to identify areas for improvement.
3. Labor Management & Reporting
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Maintain accurate schedules and staffing records within ABI or other designated scheduling systems.
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Monitor scheduled labor against approved staffing plans and labor budgets.
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Prepare estimated versus actual labor reports.
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Track employee attendance, callouts, no-shows, and staffing adjustments.
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Assist management with labor forecasting based on attendance, event type, and historical staffing trends.
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Identify opportunities to improve scheduling efficiency and reduce unnecessary labor costs.
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Provide staffing reports and updates to leadership as requested.
4. Staffing Agency Coordination
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Communicate staffing needs and event requirements to approved third-party staffing agencies.
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Confirm agency staffing commitments, employee counts, and reporting times.
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Coordinate changes in agency staffing requirements before events.
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Track agency attendance and communicate discrepancies to management.
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Ensure agency personnel receive appropriate event instructions, uniform expectations, and check-in information.
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Maintain accurate records of staffing requests and agency confirmations.
5. Employee Communication & Administration
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Serve as a primary point of contact for employee scheduling questions, availability updates, and shift confirmations.
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Maintain organized and accurate employee scheduling records.
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Assist with onboarding coordination and scheduling-system access for new employees.
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Coordinate with Human Resources regarding employee status changes, onboarding requirements, and staffing eligibility.
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Maintain confidentiality of employee information.
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Respond to staffing inquiries professionally and promptly.
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Assist with administrative projects and other duties assigned by department leadership.
Performance Expectations
Success in this role will be measured by the following:
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Staffing schedules are accurate, complete, and distributed on time.
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Staffing shortages are identified and escalated before event day.
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Employee assignments, reporting times, and staffing changes are communicated clearly.
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ABI schedules and employee records are consistently maintained.
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Estimated and actual labor reports are completed accurately and on time.
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Agency staffing commitments are confirmed before each event.
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Department managers receive timely staffing updates.
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Employee callouts and last-minute changes are addressed promptly.
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Scheduling practices support operational readiness and responsible labor management.