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SA Outbound Supervisor

LocationMidrand - South Africa

Work modeon-site

Typefull-time

Company size10,000+ people

First seen1w ago

Last seen3d ago

About the role

GENERAL SUMMARY:

The outbound supervisor will manage the day-to-day fulfilment, dispatch and delivery of goods. They will oversee warehouse workflows—including order picking, packing, and handover to 3pl to ensure shipments reach customers accurately, safely, and on schedule. They also will lead team performance and enforce safety compliance and ensures service level agreements (SLAs) are consistently met.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES RETURNS:

Operations & Logistics

· Coordinate daily outbound activities from order release to dispatch.

· Supervise picking, staging, and packing processes to ensure orders are ready before prescribed cut-off times.

· Ensure 100% inventory accuracy and proper handling of all outgoing consignments.

· Maintain compliance with all safety protocols, Standard Operating Procedures (SOPs), and quality control measures.

Team Leadership

· Oversee, train, and manage the performance of warehouse associates, pickers, packers, or outbound sales team members.

· Conduct performance evaluations, handle scheduling, and coach staff on reaching their daily and weekly targets.

· Foster a positive, team-oriented work environment that promotes safety and continual professional development.

Communication & Reporting

· Act as the primary liaison between the outbound department, inbound, transport/logistics(3pl), Sales.

· Generate daily, weekly, and monthly performance and shipping reports.

· Investigate customer abnormalities or complaints and execute corrective actions.

Compliance & Safety:

· Enforces Standard Operating Procedures (SOPs), quality assurance (QA) guidelines, and health and safety (OHASA) regulations on the warehouse floor

· Asset protection

· PPE and Hazard control

General:

· Conduct and supervise cycle counting every morning

· Housekeeping (5S)

· Maintain reporting trackers

· Open and closing facility

· 3pl management (onsite personnel)

· Administration

Requirements

Essential Skills & Competencies

Leadership & Delegation: The ability to mentor staff, assign tasks, and meet team goals.

Conflict Resolution: Navigating and mediating team disputes effectively.

Communication: Clear, active listening and articulate instructions.

Compliance Management: Ensuring adherence to internal policies and SLA

Experience

· Typically, 2 to 3 years in a warehouse, supply chain, warehouse distribution.

· Proficiency in Warehouse Management Systems (WMS), and data analytics.

· Exceptional organizational abilities, conflict resolution, and the capacity to work in high-pressure environments.

Nice to have

· Dynamics Nav 2018 experience (advantage)

· Microsoft Business Central (advantage)

Qualifications

· Diploma or bachelor’s degree in business management or Logistics and Supply Chain Management

Legal

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation.

Henry Schein Dental Warehouse (PTY)/Henry Schein South Africa (PTY) LTD strives to operate a policy of equal opportunity and not discriminate against any person’s gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.

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← Back

Henry Schein

SA Outbound Supervisor

LocationMidrand - South Africa

Work modeon-site

Typefull-time

Company size10,000+ people

First seen1w ago

Last seen3d ago

About the role

GENERAL SUMMARY:

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES RETURNS:

Operations & Logistics

· Coordinate daily outbound activities from order release to dispatch.

· Supervise picking, staging, and packing processes to ensure orders are ready before prescribed cut-off times.

· Ensure 100% inventory accuracy and proper handling of all outgoing consignments.

· Maintain compliance with all safety protocols, Standard Operating Procedures (SOPs), and quality control measures.

Team Leadership

· Oversee, train, and manage the performance of warehouse associates, pickers, packers, or outbound sales team members.

· Conduct performance evaluations, handle scheduling, and coach staff on reaching their daily and weekly targets.

· Foster a positive, team-oriented work environment that promotes safety and continual professional development.

Communication & Reporting

· Act as the primary liaison between the outbound department, inbound, transport/logistics(3pl), Sales.

· Generate daily, weekly, and monthly performance and shipping reports.

· Investigate customer abnormalities or complaints and execute corrective actions.

Compliance & Safety:

· Enforces Standard Operating Procedures (SOPs), quality assurance (QA) guidelines, and health and safety (OHASA) regulations on the warehouse floor

· Asset protection

· PPE and Hazard control

General:

· Conduct and supervise cycle counting every morning

· Housekeeping (5S)

· Maintain reporting trackers

· Open and closing facility

· 3pl management (onsite personnel)

· Administration

Requirements

Essential Skills & Competencies

Leadership & Delegation: The ability to mentor staff, assign tasks, and meet team goals.

Conflict Resolution: Navigating and mediating team disputes effectively.

Communication: Clear, active listening and articulate instructions.

Compliance Management: Ensuring adherence to internal policies and SLA

Experience

· Typically, 2 to 3 years in a warehouse, supply chain, warehouse distribution.

· Proficiency in Warehouse Management Systems (WMS), and data analytics.

· Exceptional organizational abilities, conflict resolution, and the capacity to work in high-pressure environments.

Nice to have

· Dynamics Nav 2018 experience (advantage)

· Microsoft Business Central (advantage)

Qualifications

· Diploma or bachelor’s degree in business management or Logistics and Supply Chain Management

Legal

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation.

More roles at Henry Schein

Seekless

Product

Find jobs Companies Pricing

Legal

Privacy Terms Cookies