Case Management Assistant
LocationFlower Mound, TX
Work modeon-site
SeniorityEntry
Experience2+ yrs
Company size1,001–5,000 people
PostedSep 25, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Two years’ experience providing reliable administrative and/or clerical support
Demonstrates proficiency in MS Office software, including Excel, Word, Outlook, and PowerPoint
Demonstrates critical thinking skills
Demonstrates strong organizational and time management skills
Ability to prioritize, meet deadlines, and complete complex tasks
Ability to maintain quality and safety standards
Ability to maintain proper levels of confidentiality
Ability to work closely and professionally with others at all levels of the organization
Effective written and verbal communication skills
Experience in Healthcare environment preferred
Skills
MS Office
Excel
Word
Outlook
PowerPoint
About the role
The Case Management Assistant provides administrative/clerical support for the Case Management team. This position must integrate company values into daily practice.
Essential Functions
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Maintains and update discharge packets and binders.
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Maintains insurance authorization spreadsheets and provide clerical support such as phone calls, faxes, and scanning.
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Maintains DME databases, such as equipment, companies, and corresponding insurance.
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Facilitates follow-ups and check-ins with clients to ensure service satisfaction.
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Coordinates physician signatures, forms, and callbacks.
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Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
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Maintains regular attendance in keeping with assigned work schedule.
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Completes required trainings, as assigned.
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Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience
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Two years’ experience providing reliable administrative and/or clerical support required.
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Experience in Healthcare environment preferred.
Required Licenses, Certifications, and/or Documentation
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none
Required Knowledge, Skills, and Abilities
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Demonstrates proficiency in MS Office software, including Excel, Word, Outlook, and PowerPoint.
•
Demonstrates critical thinking skills.
•
Demonstrates strong organizational and time management skills.
•
Ability to prioritize, meet deadlines, and complete complex tasks.
•
Ability to maintain quality and safety standards.
•
Ability to maintain proper levels of confidentiality.
•
Ability to work closely and professionally with others at all levels of the organization.
•
Effective written and verbal communication skills.
Physical Requirements over the Course of a Shift
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A significant amount sitting.
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Lifting/exerting of up to 25 lbs.
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Sufficient manual dexterity to operate equipment and computer keyboard.
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Close vision and the ability to adjust focus.
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Ability to hear overhead pages.