Playing an integral part of AR team and will be responsible for efficient and effective management of day to day operations.
Overseeing AR activities to ensure customer service and quality expectations are met.
Be the primary contact for AR questions relating to Client services and operations.
Reviewing reports to identify specific issues, investigate and correct as per the AR guidelines, and implement solutions.
Managing multiple tasks and creating solutions from available information.
Owning challenging people and project assignments independently with ease and delivering fulfilment of work across the company.
Total ownership and leadership responsibility for team development.
Continual improvement of process through regular interactions with clients.
Preparing manuals, training kit and other documentations for the processes
Preparing the month end reports and invoicing the clients.
Evaluating the trends and comparison on month end collections for each client.
Submitting the annual appraisal report by evaluating the team members on KRAs.