Assistant Store Manager
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Before you apply
Salary$58k – $64k
LocationWailea, HI - Wailea, Lilly Pulitzer Store
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
DepartmentRetail
Company size1,001–5,000 people
PostedApr 9, 2026 · 7mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Achieve Budgeted Net Sales for respective store
Provide exceptional client experience
Embrace brand positioning and lead in Core Values and Core Leadership Qualities
Drive sales through client experience and supporting sales teams
Partner with Store Manager to create action plans and build strategies to increase sales
Utilize company training tools and digital platforms to drive sales
Understand Lilly Pulitzer brand framework
Demonstrate Lilly Pulitzer selling culture and ensure client experience
Positively resolve client related issues
Build relationships with clients from greeting through post-sale contact
Oversee assigned division of responsibility and be accountable for results
Take ownership of sales floor and sales team
Consolidate and share feedback regarding inventory, client insights, and team performance
Communicate company initiatives, emails, and announcements to store team
Motivate staff by promoting team atmosphere and providing consistent feedback
Provide in the moment coaching with actionable feedback
Approve and assist with payroll process
Assist with recruiting efforts including interviews and onboarding
Take control of day-to-day operations in Store Manager's absence
Safeguard assets of the store
Maintain Lilly Pulitzer's visual and operational standards
3-5 years of experience, preferably in fashion or luxury retail
2+ years of supervisory experience, preferably in fashion or luxury retail
Proficient in achieving and exceeding sales goals
Ability to develop relationships with clients and colleagues
Excellent written and verbal communication skills
Excellent problem solving and decision-making skills
High level of ownership and responsibility
Proficient in Microsoft & Apple technology
Ability to be on your feet and maneuver around the store during shift hours
Must be able to lift up to 20 pounds
Collaborate effectively in alignment with Core Values and Core Leadership Qualities
A four-year college degree is preferred, but not required
Prior knowledge of XStore and Tulip a plus
Full-time, hourly, non-exempt position; work average 40-hour week
Eligible for overtime
Based in-store at Lilly Pulitzer Retail Location
May require flexible working hours including nights, weekends, holidays
Adhere to Company Retail Holiday time off policy
Compliance with Lilly Pulitzer policies and Code of Conduct
Position reviewed annually
Skills
Microsoft
Apple
XStore
Tulip
Benefits
Healthcare
Retirement savings
Paid time off
Product discounts
Overtime
Job Type:
Regular
Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.
Job Description
About the Position
The Assistant Store Manager’s primary responsibility is to achieve the Budgeted Net Sales for their respective store, provide an exceptional client experience, embrace the brand positioning, and lead the store in the absence of the Store Manager. The Assistant Store Manager should uphold and lead in the company Core Values and Core Leadership Qualities. Growth and development are key qualities in this role.
A day in the life…
Delivering Results
•
Drive sales by providing an exceptional client experience and supporting sales teams in actively focusing on clients.
•
Partner with Store Manager to create action plans that achieve financial results and grow the business.
•
Partner with Store Manager to build strategies to increase sales, expand reach within the community, and curate strong teams.
•
Utilize company training tools and digital platforms to drive sales.
Client Experience and Store Culture
•
Understand the Lilly Pulitzer brand framework, have a genuine enthusiasm and interest for the concept, the client, and the merchandise.
•
Demonstrate the Lilly Pulitzer selling culture and ensure client experience.
•
Take initiative to positively resolve client related issues as they arise.
•
Build relationships with clients from greeting through post-sale contact.
Leadership
•
Oversee assigned division of responsibility and be accountable for results.
•
Take ownership of the sales floor and sales team to ensure client experience is top priority.
•
Consolidate and share feedback regarding inventory needs, client insights, and teams’ performance with Store Manager and corporate partners.
•
Communicate company initiatives, emails, and announcements to the store team.
Talent and Team Development
•
Motivate staff by promoting and developing a team atmosphere and providing consistent feedback to the management team.
•
Provide in the moment coaching with clear, concise, and actionable feedback.
•
Approve and assist with the payroll process.
•
Assist with recruiting efforts by conducting initial searches, facilitating interviews, and onboarding new employees in partnership with the Store Manager.
Operational Excellence
•
Take control of day-to-day operations in the absence of the Store Manager, including but not limited to personnel, payroll management, communication with AM/DM/RM and/or corporate partners.
•
Safeguard the assets of the store.
•
Maintain Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
Requirements
Qualifications for the Position
•
A four-year college degree is preferred, but not required.
•
3-5 years of experience, preferably in the fashion or luxury retail industry.
•
2+ years of supervisory experience, preferably in the fashion or luxury retail industry.
•
Proficient in achieving and exceeding sales goals
•
Ability to develop relationships with clients and colleagues.
•
Excellent written and verbal communication skills.
•
Excellent problem solving and decision-making skills.
•
High level of ownership and responsibility.
•
Proficient in Microsoft & Apple technology.
•
Prior knowledge of XStore and Tulip a plus
•
Ability to be on your feet and maneuver around the store during shift hours.
•
Must be able to lift up to 20 pounds.
A Little More to Know…
•
This position is classified as full-time, hourly, non-exempt position. You will be expected to work, on average, a 40-hour week.
•
This position is eligible for overtime and standard company benefits.
•
This position is based In-Store at our Lilly Pulitzer Retail Location.
•
Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays. This position will adhere to the Company Retail Holiday time off policy.
•
This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
•
This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
•
This position is reviewed annually.
Pay Range:
$28.00/hour - $31.00/hour
Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.
Legal
Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.
Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.
U.S. EEOC: Know Your Rights
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