OR
OracleSupport Engineer - Oracle Health
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Before you apply
LocationKansas City, MO, United States
SeniorityEntry
Company size10,000+ people
First seenNov 3, 2026 · 19h ago
Verified live19h ago
At a glanceSummarised by Seekless from the posting.
Conduct investigations on front-end applications
Capture information, apply fix tools, shadow end users, test workflows internally and externally
Use backend techniques: capturing log files, querying tables, updating database fields, cycling servers
Effective verbal and written communication with clients and internal collaborators
Documentation of notes, activities, resolutions, and knowledge articles
Prioritize work based on severity, balancing client and business needs
Collaborate across teams to ensure issues are addressed by appropriate individuals
On-call coverage during and outside business hours as needed
Candidate must be willing to undergo a background check or drug test as per Oracle policy
Oracle is an Equal Employment Opportunity Employer; all qualified applicants will receive consideration
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law
Skills
fix tools
log files
database fields
servers
Benefits
Health insurance
Life insurance
Retirement
Volunteer programs
Preferably based in one of the following locations:
•
Orlando, FL
•
Kansas City, MO
•
Nashville, TN
Description
Responsibilities
As a Support Engineer I, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques are also used, including capturing log files, querying tables, updating database fields, and cycling servers.
The role requires effective verbal and written communication with clients and internal collaborators, along with documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity, you will balance client and business needs. Collaborating across teams ensures issues are addressed by the appropriate individuals.
We encourage candidates from all backgrounds to apply.
On-call coverage during and outside business hours may be required as needed.
About the company
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
Legal
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.