Job responsibilities are:
* Inbound and Outbound sales support calls and emails for our store owners, and distributors through sales channels
* Stay updated with systems and product information, changes, and updates in the market
* Support sales organization, retailers, and client product lines
* Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationships.
* Follow standard processes and procedures
* Understand the value of our products and the needs of our retailers and their profiles inside and out
* Ability to create strong connections and relations with their retailers and customers (distributors and store owners)
* Coordinate with multiple departments related to the systems such as Tech Support if needed
* Ability to keep internal reports up to date (if needed)