German Speaking Reservations Agent For Booking.com - Work anywhere In Greece
LocationBerlin, Berlin, Germany
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentCyriel
Company size10,000+ people
PostedJun 26, 2026 · 3mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Fluency in German (spoken and written)
Strong communication skills and a customer-oriented approach
Ability to handle pressure and resolve challenges proactively
Willingness to work in Greece
Self-motivated and able to work both independently and collaboratively within a team
Proficiency in English is a plus
Experience in reservations, customer service, or hospitality industry
Familiarity with online booking platforms and CRM systems is advantageous
Skills
CRM systems
online booking platforms
Benefits
Relocation package
Performance bonus
Training
Health insurance
Extra salary
About the role
Mercier Consultancy Group is looking for a German Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting German-speaking customers with their accommodation booking needs.
Key Responsibilities
•
Assist German-speaking customers with accommodation reservations via phone, email, and chat.
•
Provide accurate information about properties, pricing, and Booking.com policies.
•
Handle booking modifications, cancellations, and special requests efficiently.
•
Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
•
Maintain detailed records of customer interactions and bookings using Booking.com’s reservation system.
•
Work collaboratively with team members to achieve service quality and customer satisfaction goals.
Requirements
•
Fluency in German (spoken and written) is required; proficiency in English is a plus.
•
Experience in reservations, customer service, or hospitality industry is preferred.
•
Strong communication skills and a customer-oriented approach.
•
Familiarity with online booking platforms and CRM systems is advantageous.
•
Ability to handle pressure and resolve challenges proactively.
•
Willingness to work in Greece; relocation assistance may be provided.
•
Self-motivated and able to work both independently and collaboratively within a team.
Benefits
1.
Fully Paid Relocation Package
2.
Competitive monthly Salary
3.
Monthly Performance Bonus
4.
Fully Paid Training
5.
Health Insurance
6.
2 Extra Salaries Per Year
7.
And Much More…
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