At a glanceSummarised by Seekless from the posting.
Must have1
High School Diploma/GED
Nice to have2
2-4 years Management experience in retail sales
2-4 years Sales & sales management experience
Benefits
Stock grant
Employee stock purchase plan
401(k)
Benefits
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
About the role
Job Overview
This role manages all operations of a retail store to ensure effective customer engagement and business performance. It involves leading store employees through hiring, scheduling, training, and coaching to maintain operational standards. The role requires ownership of store functions including marketing, loss prevention, and labor management to drive success. Success is measured by store performance metrics such as sales goals, customer satisfaction, and operational efficiency. The work impacts the organization by fostering a productive store environment that supports customer loyalty and business growth.
Job Responsibilities:
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Lead employee development and coaching to improve customer interactions and complete required training on schedule
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Resolve customer issues to enhance the customer experience and align with brand expectations
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Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
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Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
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Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
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High School Diploma/GED (Required)
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2-4 years Management experience in retail sales (Preferred)
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2-4 years Sales & sales management experience (Preferred)