OR
OracleTechnical Account Representative (TAM) 4
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Before you apply
LocationBENGALURU, KARNATAKA, India
Work modeon-site
Typefull-time
SenioritySenior
Experience8–12 yrs
Company size10,000+ people
First seenNov 3, 2026 · 3d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
10+ years of experience with advanced expertise in Oracle Database, Exadata, RAC, ASM, Data Guard, GoldenGate, performance tuning, backup/recovery, and high-severity escalations (L3 DBA / SME)
8-12 years of hands-on experience with Oracle cloud administration and support
Experience with Oracle Database 11g, 12c, 18c, and 19c
Strong experience in service delivery and/or project management
Experience on Enterprise Customers
Willingness to work in a 24x7 support model and travel to customer locations when required
Bachelor's degree in computer science, IT, or related field
Strong troubleshooting, analytical, communication, customer-management, and escalation-management skills
Ability to work under pressure in highly escalated situations
Excellent communication / relationship building skills
Organized with strong attention to detail
Decision making / problem solving skills
Ability to manage multiple concurrent activities (customer engagements)
Ability to deal with senior and exec stakeholders with confidence
Strong analytic skills and ability to identify potential risks and issues
Oracle OCA/OCP, OCI, or Autonomous Database certifications
OCI and Oracle Enterprise Manager experience
Shift working from Client Site Chennai / Bangalore. No remote or WFH allowed.
Skills
Oracle Database
Oracle RAC
Oracle ASM
Oracle RMAN
Oracle Data Guard
Oracle GoldenGate
Oracle Exadata
Oracle Enterprise Manager
OCI
Oracle TDE
Oracle Key Vault
Oracle Database Vault
Oracle AVDF
SQL
AWR
ASH
Benefits
Health insurance
Life insurance
Retirement plan
Volunteer programs
Oracle Database Consultant
We are seeking Oracle Database professionals to provide 24x7 operational and advanced support for mission-critical customer environments. The role includes database administration, monitoring, troubleshooting, performance tuning, high availability, backup/recovery, patching, and incident resolution across Oracle Database platforms.
Responsibilities
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Administer, monitor, maintain, patch, upgrade, and troubleshoot Oracle Database environments.
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Perform SQL, database, memory, and performance tuning; analyze AWR/ASH and resolve complex performance issues.
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Manage Oracle RAC, ASM, RMAN, Data Guard, Fast-Start Failover, backup/recovery, and disaster-recovery operations.
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Support Oracle GoldenGate, Exadata, multitenant databases (CDB/PDB), Enterprise Manager, and OCI-hosted databases where applicable.
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Conduct database health checks, capacity reviews, proactive risk identification, and operational reporting.
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Resolve incidents within SLA, lead technical escalations, document root causes, and maintain support runbooks.
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Work closely with customer IT teams, Oracle Support, Development, and internal SMEs to drive issues to closure.
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Support database security capabilities including TDE, Oracle Key Vault, Database Vault, wallets, and AVDF where required.
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Provide clear customer communication, technical status updates, and action plans during critical incidents.
Desired profile:
Requirements
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L3 DBA / SME: 10+ years of experience with advanced expertise in Oracle Database, Exadata, RAC, ASM, Data Guard, GoldenGate, performance tuning, backup/recovery, and high-severity escalations.
•
Experience with Oracle Database 11g, 12c, 18c, and 19c; OCI and Oracle Enterprise Manager experience is preferred.
•
BE/BTech/MCA/MS or equivalent experience; Oracle OCA/OCP, OCI, or Autonomous Database certifications are desirable.
•
Strong troubleshooting, analytical, communication, customer-management, and escalation-management skills.
•
Willingness to work in a 24x7 support model and travel to customer locations when required.
Qualifications:
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Education: Bachelor’s degree in computer science, IT, or related field. Oracle certifications (e.g., OCI , OCA, OCP) are preferred.
•
Experience: 8-12 years of hands-on experience with Oracle cloud administration and support.
•
Shift : 24*7 Shift working from Client Site Chennai / Bangalore . No remote or WFH allowed.
Personal Skills
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Strong experience in service delivery and/or project management is required.
•
Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS.
•
Experience on Enterprise Customers is required
•
Excellent communication / relationship building skills
•
Customer focused and results oriented
•
Ability to work under pressure in highly escalated situations
•
Organized with strong attention to detail
•
Decision making / problem solving skills
•
Ability to manage multiple concurrent activities (customer engagements)
•
Highly professional: Ability to deal with senior and exec stakeholders with confidence
•
Strong analytic skills and ability to identify potential risks and issues
About the company
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
Legal
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.