Norwegian Speaking - Customer Service for iGaming in Malta - Relocation Incl.
Salary€26k+
LocationGermany
Work modeon-site
Typefull-time
DepartmentNoah
Company size1,001–5,000 people
First seen1w ago
Last seen16h ago
About the role
Next Job Abroad is delighted to offer an exciting position for a Norwegian Speaking Customer Service Representative in the booming iGaming sector located in Malta. If you’re enthusiastic about helping others and want to thrive in a vibrant, international environment, this opportunity is perfect for you! In this role, you will assist Norwegian-speaking players with their queries, ensuring they have a fantastic and seamless gaming experience. Our comprehensive relocation package makes it easy for you to start this new adventure in Malta!
Responsibilities
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Provide exceptional customer service to Norwegian-speaking clients through live chat, email, and phone.
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Address inquiries related to gaming accounts, promotions, and any technical difficulties.
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Resolve customer issues efficiently, ensuring high levels of satisfaction.
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Keep accurate records of customer interactions and feedback.
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Work collaboratively with team members to enhance the player experience.
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Keep up to date with product knowledge and industry trends.
Requirements
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Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
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Previous experience in customer service, especially within the iGaming or online gaming sectors, is preferred.
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Outstanding communication skills, both oral and written.
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Ability to work under pressure and manage multiple tasks effectively.
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Strong problem-solving skills with a focus on customer satisfaction.
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Familiarity with customer support tools and basic technical troubleshooting is beneficial.
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Willingness to relocate to Malta and embrace a new lifestyle.
Benefits
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Career growth opportunities in a renowned iGaming company.
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International & diverse work environment.
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Competitive performance bonuses.
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Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
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Yearly salary €26.000 excluding bonuses.
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Health care benefits and numerous other discounts.
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Fully paid training by certified instructors.
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State of the art premises, providing a great working environment with relaxing break areas.
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Special events as well as community & social responsibility initiatives.
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Work for a **Great Place to Work-**Certified Company.
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Relocation package (reviewed case by case)
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This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!