Coupang is seeking a Product Manager to join the International Transportation Product team, responsible for building and scaling technology products that power our end-to-end transportation network across Asia.
This role owns products spanning the entire transportation journey, from supplier pickup and fulfillment center movement to last-mile delivery and returns. You will work closely with operations, engineering, and data teams to develop innovative products that improve efficiency, reliability, and customer experience.
This is not a Taiwan-only role. The successful candidate will have opportunities to drive transportation technology initiatives with global impact, including our strategic address intelligence platform and next-generation delivery applications across multiple markets.
What You Will Do
Product Ownership
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Own and manage products across the full transportation lifecycle:
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First Mile (Supplier → Fulfillment Center)
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Middle Mile (Fulfillment Center → Delivery Station)
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Last Mile (Delivery Station → Customer / Returns)
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Define product strategy, roadmap, and requirements based on business needs and operational challenges.
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Write detailed product requirements and work closely with engineering teams throughout the development lifecycle.
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Partner with operations teams to identify opportunities for automation, efficiency improvement, and service enhancement.
Transportation Technology Innovation
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Lead the development of transportation technology products that improve network efficiency and delivery performance.
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Drive adoption of new products through User Acceptance Testing (UAT), pilot programs, and large-scale rollout across the network.
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Develop AI-powered solutions to enhance delivery quality, compliance, and operational excellence.
Address Intelligence Platform
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Contribute to the development of Coupang’s proprietary address intelligence platform.
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Build products that leverage delivery insights collected across millions of customer interactions and thousands of drivers.
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Help create scalable infrastructure that improves address accuracy, route efficiency, and delivery success rates across markets.
Delivery App Experience
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Drive enhancements to the delivery applications used by drivers.
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Work on innovative capabilities including:
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Real-time delivery photo verification
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Location compliance validation
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Image intelligence and automation
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AI-powered operational tools
Cross-Functional Leadership
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Collaborate with Engineering, Operations, Data Analytics, and Business stakeholders.
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Make data-driven product decisions through metrics analysis and experimentation.
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Influence transportation technology strategy across Taiwan and other international markets.
Basic Qualifications
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8+ years of Product Management or Product Ownership experience.
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Proven experience managing products from concept through launch and adoption.
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Strong experience writing product requirements and working closely with engineering teams.
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Excellent stakeholder management and communication skills.
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Fluent English & Chinese communication skills (written and verbal).
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Currently based in Taiwan
Preferred Qualifications
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Experience in Transportation, Logistics, Mobility, Ride-Hailing, Delivery, or Supply Chain industries.
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Software Engineering background, especially candidates who transitioned from SDE to Product Management.
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Experience building data-intensive or platform products.
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Experience working with AI, machine learning, or operational technology products.
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Experience working across multiple countries or global teams.
Why Join Us?
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Build transportation products with global impact.
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Own mission-critical systems supporting one of the fastest-growing eCommerce networks in Asia.
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Work on cutting-edge AI applications in logistics and delivery.
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Influence product strategy across multiple markets, including Taiwan, Korea, and future expansion markets.
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Partner with highly collaborative teams spanning Product, Engineering, Data, and Operations.